Senior AI Client Solutions Director

Axiom; Chicago (IL); On-site; USD 230,000 - 280,000; Full time

Benefits offered by this job

Healthcare

Life and disability coverage

401(k) with company match

Paid sick and personal time off

Paid parental leave

Job summary

AXIOM is seeking an AI Client Solutions Director to drive AI conversations with clients and shape practical, measurable adoption. This senior, client-facing role lives in our Technology & Talent team and partners with legal, IT, procurement, and engineering leaders to translate business priorities into actionable AI use cases.

You will build trusted relationships with senior stakeholders, design solution approaches, assess vendors, deliver strategic projects, and develop ROI narratives that move

Qualifications

• 8+ years of experience in AI, enterprise technology, digital transformation, legal technology, consulting, solutions architecture, or a related client-facing technical field.
• Experience leading client conversations on AI, data, automation, enterprise technology, or technology-enabled transformation.
• Strong working knowledge of generative AI, large language models, retrieval-augmented generation, AI agents, workflow automation, and enterprise AI deployment.
• Ability to communicate clearly and credibly with both executive business stakeholders and technical IT audiences.
• Experience translating business problems into requirements, solution designs, implementation plans, and success measures.
• Familiarity with enterprise technology environments, including APIs, integrations, data flows, cloud platforms, identity and access management, security, and vendor risk processes is preferred but not required.
• Working knowledge of Responsible AI, data privacy, AI governance, security, and risk-management considerations.
• Strong commercial judgment, executive presence, facilitation skills, and ability to bring structure to complex cross-functional work.

Responsibilities

• Serve as senior client-facing AI subject matter expert within the Technology & Talent team, leading discovery, advisory, and solution-design conversations with clients.
• Build trusted relationships with senior client stakeholders across legal, legal operations, IT, security, procurement, and AI program teams.
• Translate client priorities into practical AI use cases, solution requirements, implementation plans, and value cases.
• Partner with Sales, Account Management, Marketing, Delivery, Product, Technology, and Legal Talent colleagues to shape compelling proposals, pilots, and scalable AI-enabled solutions.
• Design solution approaches that combine Axiom talent, client technology ecosystems, AI tools, process redesign, governance, and managed services.
• Guide technical and operational conversations with client IT, security, privacy, procurement, and architecture teams.
• Assess AI vendors, platforms, and client environments to recommend practical options aligned to client needs and Axiom's capabilities.
• Contribute to executive presentations, workshops, demonstrations, technical exchanges, and thought-leadership initiatives.
• Help build repeatable frameworks, playbooks, use-case libraries, and client-facing collateral that improve the speed and quality of AI solutioning across Axiom's Technology & Talent.
• Serve as a visible voice in the corporate legal and legal-innovation community, representing Axiom in industry panels, forums, and other external engagements focused on in-house legal teams.
• Advise client legal innovation and knowledge-management teams on AI transformation strategy, rollout, AI policy, adoption, and measures of success.
• Lead and deliver strategic client projects that advance practical AI adoption within legal departments, partnering with relevant internal subject matter experts and delivery teams.
• Partner with Value Engineering and commercial colleagues to develop practical ROI frameworks and value narratives for in-house legal teams.
• Develop and publish market-facing analysis and executive content that advances Axiom's point of view on AI-enabled legal services and the future of corporate legal.

Skills

AI & ML concepts

Executive communication

Solutions architecture

Enterprise technology

Legal tech familiarity

Client engagement

Commercial judgment

Education

Advanced degree in CS or related field

Juris Doctor preferred

Tools

APIs & Integrations

Cloud platforms

Data privacy & governance tools

Job description

AXIOM is seeking an AI Client Solutions Director to drive AI conversations with clients and shape practical, measurable adoption. This senior, client-facing role lives in our Technology & Talent team and partners with legal, IT, procurement, and engineering leaders to translate business priorities into actionable AI use cases.

You will build trusted relationships with senior stakeholders, design solution approaches, assess vendors, deliver strategic projects, and develop ROI narratives that move