AI Enablement Leader for Client Engagement & Sales

LexisNexis Risk Solutions; Alpharetta (GA); On-site; USD 115,000 - 192,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Wellbeing program

Disability & life insurance

Paid time off

Volunteer days

Job summary

LexisNexis Risk Solutions is seeking a Sr. Manager to advance Client Engagement through practical application of AI and advanced analytics.

You will lead enablement within Sales Effectiveness, Enablement, Support, and Contracting to pilot and scale AI-driven improvements that deliver measurable value and improve customer experience. In partnership with the AI CoE and CE organization, you will drive adoption, define success metrics, and ensure governance while translating emerging AI capabilities

Qualifications

• 7–10 years of experience in sales effectiveness, sales operations, analytics, business transformation, or a related role within a sales or Client Engagement organization.
• Practical understanding and hands-on use of generative AI, advanced analytics, and automation technologies in business workflows.
• Demonstrated success identifying use cases, piloting and testing solutions, documenting outcomes, and measuring impact.
• Experience applying AI or analytics to improve business processes or products and driving adoption of new tools and ways of working.
• Ability to work cross-functionally in a matrixed environment and translate complex concepts and strategy into clear, actionable business outcomes.
• Strong communication and change management skills, with an innovative, strategic, and curious approach to emerging technologies.

Responsibilities

• Identify and prioritize AI, analytics, and automation opportunities that improve Client Engagement performance, workflows, decision-making, reporting, and customer outcomes.
• Analyze end-to-end workflows, translate business needs into clear requirements, and address friction, manual effort, and scalability constraints.
• Lead pilots through testing and transition to scalable, production-ready solutions, including evaluating third-party tools for fit and ROI.
• Partner across Client Engagement, Product, Technology, and other functions to embed usable, explainable AI capabilities into daily workflows.
• Ensure solutions align with responsible AI principles, existing platforms, and Insurance & Healthcare AI Center of Excellence standards; promote reuse of approved tools, models, data assets, and shared capabilities.
• Define success metrics, monitor adoption and business impact, and refine solutions based on usage and internal and external customer feedback.
• Drive adoption and AI literacy through practical guidance, demonstrations, training materials, playbooks, and real-world use cases.
• Contribute Client Engagement use cases, lessons learned, and delivery insights to shape AI Center of Excellence priorities, standards, and reusable assets.

Skills

Sales enablement

Analytics

AI / Generative AI

Cross-functional collaboration

Change management

Job description

LexisNexis Risk Solutions is seeking a Sr. Manager to advance Client Engagement through practical application of AI and advanced analytics.

You will lead enablement within Sales Effectiveness, Enablement, Support, and Contracting to pilot and scale AI-driven improvements that deliver measurable value and improve customer experience. In partnership with the AI CoE and CE organization, you will drive adoption, define success metrics, and ensure governance while translating emerging AI capabilities