Senior AI Builder: Healthcare Agentic Solutions

Artera; Seattle (WA); On-site; USD 162,000 - 220,000; Full time

Benefits offered by this job

Full health benefits

401(k)

Company equity

Disability coverage

Family planning / parental leave

Job summary

Artera is hiring a Senior AI Builder to develop agentic systems that enhance patient experiences across scheduling, referrals, and billing. You will own initiatives from discovery through production, onboarding customers, and shipping AI enhancements that scale across provider workflows.

You will bring 5+ years in software, ML, product management, or related fields, and apply product and project discipline to design architectures, drive customer outcomes, and mentor teammates.

Qualifications

• 5+ years of professional software engineering, data science, machine learning, product management, product design, or technical project management experience.
• Owning technical decisions across a portfolio of customers, beyond a single solution at a time and designing the architecture behind a solution before writing code.
• Track record of shipping end-to-end solutions that ran reliably in production, including subsequent enhancements.
• Demonstrates curiosity of a product manager and the discipline of a project manager: asks why before how, scopes work, communicates status, and lands the work.
• Considers business needs and industry trends in technical tradeoffs; learns from what doesn’t work and adapts.
• Demonstrated ability to raise the engineering bar: review others’ work, mentor colleagues, and improve testing and evaluation practices.

Responsibilities

• Design, build and ship agentic features that handle real patient conversations end to end, from problem framing through production operation.
• Identify customer pain and create a roadmap for solving their problems.
• Own the evaluation story for what you build: define success, build tests, and measure helpfulness and safety.
• Build novel solutions for named customers; translate operational reality into technical solutions and code with internal agentic systems.
• Contribute to reusable foundations — shared agent patterns, evaluation tooling and internal libraries — for faster, safer workflows.
• Operate what you build: participate in on-call, investigate incidents, and resolve recurring failure classes.
• Mentor teammates, raise engineering standards, and push for improved testing and evaluation practices.
• Lead with initiative and stay with problems through to resolution.
• AI-native approach across dimensions with emphasis on end-to-end ownership.
• Develop domain expertise and foster senior relationships with healthcare executives.

Job description

Artera is hiring a Senior AI Builder to develop agentic systems that enhance patient experiences across scheduling, referrals, and billing. You will own initiatives from discovery through production, onboarding customers, and shipping AI enhancements that scale across provider workflows.

You will bring 5+ years in software, ML, product management, or related fields, and apply product and project discipline to design architectures, drive customer outcomes, and mentor teammates.