Senior AI Agentic Engineer – Enterprise Automation

ITSMF; Charlotte (NC); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401k plan

Vacation days

Job summary

Truist Financial Corporation is seeking a Senior AI Agentic Engineer to design, build, deploy, and support production-grade AI agents and intelligent automation within the Truist Agentic Enterprise (TAE). You will work as a senior individual contributor, driving engineering standards and reusable patterns across teams.

The role requires deep Python expertise, enterprise-grade software discipline, and a track record of delivering observable, testable, and governed AI-enabled applications.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, a related field, or equivalent education.
• Minimum of 7 years of professional experience in software development.
• Deep knowledge of multiple programming languages, software architecture, and design principles.
• Deep understanding of software development lifecycle, testing, deployment, and security practices.

Responsibilities

• Design, develop, deploy, and support production-ready AI agents, agentic workflows, and intelligent automation solutions.
• Build solutions that leverage LLMs, orchestration frameworks, retrieval systems, APIs, business services, and enterprise data sources to deliver measurable business value.
• Implement agent workflows using established engineering patterns, including tool orchestration, workflow routing, human-in-the-loop controls, session management, and safe fallback mechanisms.
• Develop and maintain integrations with enterprise applications, services, APIs, and governed data platforms.
• Design and optimize prompts, tool definitions, retrieval strategies, context management approaches, and execution workflows to improve solution quality, reliability, and performance.
• Contribute to retrieval-augmented generation (RAG), knowledge grounding, search, vectorization, and information retrieval capabilities.
• Implement reliability, resiliency, and safety controls, including exception handling, monitoring, guardrails, validation logic, and escalation workflows.
• Develop automated testing, evaluation, and validation capabilities to ensure solution quality across releases, model updates, prompt changes, and workflow enhancements.
• Instrument solutions with telemetry, logging, and observability capabilities to support operational monitoring and troubleshooting.
• Collaborate with product, architecture, platform, security, data, and quality engineering teams to deliver secure and scalable AI solutions.
• Contribute reusable components, reference implementations, and engineering patterns that improve platform adoption and team productivity.

Skills

Python

Software architecture

LLMs

Agent frameworks

CI/CD

Security practices

Azure

Copilot Studio

Education

Bachelor’s degree in Computer Science or related field

Tools

Azure

Copilot Studio

Power Platform

Job description

Truist Financial Corporation is seeking a Senior AI Agentic Engineer to design, build, deploy, and support production-grade AI agents and intelligent automation within the Truist Agentic Enterprise (TAE). You will work as a senior individual contributor, driving engineering standards and reusable patterns across teams.

The role requires deep Python expertise, enterprise-grade software discipline, and a track record of delivering observable, testable, and governed AI-enabled applications.