Executive Director, Agentic AI Engineering

ITSMF; Charlotte (NC); On-site; USD 240,000 - 360,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Forge seeks a Senior Director, Agentic Engineering to lead the agentic engineering organization and own the technical vision for Truist's enterprise AI agent ecosystem. This role blends executive leadership with hands-on engineering to ship production-grade AI agents, multi-agent systems, and agentic workflows.

The candidate will partner with Product, Architecture, Security, Platform Engineering, Data Engineering, and Risk, guiding architecture, governance, and delivery while building a

Responsibilities

• Lead the Agentic Engineering function, providing executive leadership, organizational design, technical governance, delivery accountability, and talent leadership across all agentic engineering initiatives.
• Own the technical direction for Forge agentic solutions, establish architecture standards, engineering patterns, and development practices for enterprise AI agents and multi-agent systems.
• Drive work planning, prioritization, execution management, and delivery outcomes across the agentic engineering organization, ensuring teams consistently deliver high-quality production systems aligned to business commitments.
• Serve as the final engineering authority for architecture decisions, engineering standards, and critical code review escalations across the agentic engineering portfolio.
• Design and govern enterprise patterns for agent orchestration, tool invocation, retrieval-augmented generation (RAG), memory management, prompt architecture, workflow automation, reasoning frameworks, evaluation pipelines, observability, and operational support.
• Lead the engineering strategy for enterprise agent platforms including Microsoft Copilot Studio, Azure AI Foundry, and other emerging agentic technologies required to support the Forge roadmap.
• Partner with Product, Technology, Security, Risk, Architecture, and Data leaders to ensure AI solutions are secure, compliant scalable, and aligned to enterprise priorities.
• Build and mentor a high-performing engineering organization through hiring, performance management, succession planning, coaching, career development, and technical leadership.
• Establish and enforce engineering excellence standards including software craftsmanship, testing strategies, release management, architecture review, secure development practices, operational readiness, and reliability engineering.
• Drive engineering execution across complex cross-functional initiatives involving application engineering, platform engineering, data engineering, AI engineering, cyber security, and enterprise architecture teams.
• Champion engineering rigor through measurable quality controls, system reliability objectives, operational metrics, and continuous improvement practices.
• Evaluate emerging AI technologies, frameworks, models, and engineering approaches, identifying opportunities to accelerate delivery, improve reliability, and strengthen enterprise capabilities
• Represent Agentic Engineering in executive governance forums, architecture review boards, risk committees, vendor engagements, regulatory discussions, and industry working groups.
• Manage organizational budgets, vendor relationships, workforce planning, engineering tooling investments, and resource allocation to support strategic objectives.
• Foster a culture of accountability, innovation, engineering excellence, continuous learning, and responsible AI development across the organization

Job description

Forge seeks a Senior Director, Agentic Engineering to lead the agentic engineering organization and own the technical vision for Truist's enterprise AI agent ecosystem. This role blends executive leadership with hands-on engineering to ship production-grade AI agents, multi-agent systems, and agentic workflows.

The candidate will partner with Product, Architecture, Security, Platform Engineering, Data Engineering, and Risk, guiding architecture, governance, and delivery while building a