Senior Agentic AI Systems Engineer

Salesforce; Seattle (WA); On-site; USD 149,000 - 246,000; Full time

Job summary

Salesforce is seeking a Senior Member of Technical Staff to design, build, and ship autonomous and semi-autonomous AI agents integrated with our platform. This role sits at the intersection of LLM orchestration, tool-use frameworks, and production engineering—turning agentic prototypes into reliable, enterprise-grade systems.

As a recognized SME and hybrid engineer, you will own complex functionality from end-to-end design to delivery and operation, while guiding team execution and quality

Qualifications

• 4+ years of software engineering experience with production LLM/agentic systems.
• Strong Python skills and experience with agent orchestration frameworks.
• Experience designing and delivering complex features end-to-end.

Responsibilities

• Agentic Systems Engineering: design, build, and deploy multi-step, tool-using AI agents (planning, reasoning, memory, tool invocation) and integrate them with APIs, databases, and enterprise systems (e.g., Salesforce, Slack).
• Architecture & Orchestration: evaluate and select agent frameworks/orchestration patterns and optimize deployments for latency, cost, and production reliability.
• Agile Execution & Technical Delivery: independently deliver high-quality, complex features across the entire lifecycle (design, execution, testing, review).
• Guardrails, Monitoring & Operations: build robust evaluation harnesses and guardrails to prevent hallucinations, drift, and unsafe tool calls. Proactively monitor features in production, lead incident handling (TTx), and contribute to PRBs/RCAs.
• Leadership & Collaboration: act as SME and technical coach for AMTS/MTS engineers via pair programming and reviews.

Skills

Python

Agent orchestration

System design

Communication

Tools

LangGraph

AutoGen

Job description

Salesforce is seeking a Senior Member of Technical Staff to design, build, and ship autonomous and semi-autonomous AI agents integrated with our platform. This role sits at the intersection of LLM orchestration, tool-use frameworks, and production engineering—turning agentic prototypes into reliable, enterprise-grade systems.

As a recognized SME and hybrid engineer, you will own complex functionality from end-to-end design to delivery and operation, while guiding team execution and quality