Senior Agency Partnerships Leader - Remote NA

Richpanel; New York (NY); On-site; USD 145,000 - 165,000; Full time

Job summary

Richpanel is looking for a dynamic Head of Partnerships to scale partner-driven ARR in North America. You will own the end-to-end partner motion, from identifying the 20–30 strategic partners to enabling them and co-selling with Richpanel’s sales team.

You will learn Richpanel’s product, customers and buyer, then craft partner stories and run discovery, demos and commercial calls. Expect travel across the US and Canada while working remotely.

Qualifications

• 5+ years in partnerships, channel sales, agency growth or ecommerce SaaS.
• Owned a closed revenue target and can show the result.
• Know senior leaders at Shopify agencies, BPOs or CX consultancies.
• Can name the first 20 partners you would evaluate for Richpanel.
• Understand how agencies make money and what earns their recommendation.
• Learn products deeply enough to teach and sell them.
• Can turn one product into distinct stories for different partner types.
• You are comfortable joining discovery, demos and commercial calls.
• You can host a dinner, work a conference and follow up before the flight home.
• You are analytical. You know which partners create revenue and which create noise.
• You can build the systems behind the relationships.
• You move quickly without waiting for a complete playbook.

Responsibilities

• Build a named map of the top Shopify agencies, BPOs and CX consultants in North America.
• Bring existing relationships and open senior conversations quickly.
• Choose the 20–30 partners that deserve high‑touch investment.
• Recruit, enable and activate those partners against a shared revenue plan.
• Learn Richpanel's product, customers, competitors and target buyer in depth.
• Join sales demos until you can run discovery and explain the product yourself.
• Build partner‑specific talk tracks for developers, BPOs, CX consultants and growth agencies.
• Show each partner how Richpanel creates value for their clients and their own business.
• Find agencies already working with Richpanel customers and prospects.
• Build warm introductions through customers, other partners and the Shopify ecosystem.
• Run joint account mapping, co‑selling, dinners, roundtables and focused community events.
• Help partners qualify opportunities before they reach sales.
• Stay involved in large deals until the customer closes and launches successfully.
• Create partner tiers, cadences, enablement and clear rules for high‑touch support.
• Automate onboarding, payouts, deal registration and long‑tail communication.
• Track partner momentum. Re‑engage partners before the relationship goes cold.
• Keep attribution and partner‑sourced pipeline accurate in the CRM.
• Report qualified demos, win rate, closed ARR and partner concentration every month.

Skills

Partnerships

Channel sales

Agency growth

Ecommerce SaaS

Job description

Richpanel is looking for a dynamic Head of Partnerships to scale partner-driven ARR in North America. You will own the end-to-end partner motion, from identifying the 20–30 strategic partners to enabling them and co-selling with Richpanel’s sales team.

You will learn Richpanel’s product, customers and buyer, then craft partner stories and run discovery, demos and commercial calls. Expect travel across the US and Canada while working remotely.