Senior Advisor, Technical Account Manager

Dell Technologies; Omaha (NE); On-site; USD 110,000 - 170,000; Full time

Job summary

Dell Technologies in Omaha, Nebraska is seeking aSenior Advisor, Technical Account Manager to support federal customers and partners as they implement AI solutions in secure spaces. You will serve as a subject matter expert for data center infrastructure products and solutions.

You will work with a range of colleagues to identify sales opportunities, drive best support practices, and ensure customer satisfaction by maintaining availability and reliability of information infrastructure.

Job description

Senior Advisor, Technical Account Manager

Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users andkeeping the information infrastructure available at all times. Much more than the customer’s go-to person whenthere’san issue, TAMs take a proactive approach to driving technical activities. They specialize in helping customers focus on environmental stability and avoid problems before they occur.TAMs work closely with a range of colleagues toidentifysales opportunities, drive best support practices, deliver consistent servicelevelsand ensure complete customer satisfaction.

Join us to do the best work of your career and make a profound social impact as a Senior Advisor, Technical Account Manager on ourTechnical Account Manager team in Omaha, Nebraska.

Whatyou’llachieve:

As aSenior Advisor, Technical Account Manager, you will be responsible for supporting customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions. You will work with Federal customers and partners as they implement AI solutions in secure spaces.