Consultant, Technical Account Manager

Dell Technologies; Draper (UT); On-site; USD 90,000 - 140,000; Full time

Job summary

Dell Technologies is seeking a Consultant, Technical Account Manager to support customers in their data center environments. TAMs apply proactive technical leadership to ensure availability and performance of critical infrastructure.

Based in Omaha, NE, this role partners with Federal customers and partners to implement AI solutions in secure spaces and to identify opportunities to improve service quality.

Responsibilities

• Support customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions.
• Work with Federal customers and partners as they implement AI solutions in secure spaces.

Job description

Consultant, Technical Account Manager

Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users andkeeping the information infrastructure available at all times. Much more than the customer’s go-to person whenthere’san issue, TAMs take a proactive approach to driving technical activities. They specialize in helping customers focus on environmental stability and avoid problems before they occur.TAMs work closely with a range of colleagues toidentifysales opportunities, drive best support practices, deliver consistent servicelevelsand ensure complete customer satisfaction.

Join us to do the best work of your career and make a profound social impact as a Consultant, Technical Account Manager on our Technical Account Manager team in Omaha, NE.

Whatyou’llachieve:

As aConsultant, Technical Account Manager, you will be responsible for supporting customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions. You will work with Federal customers and partners as they implement AI solutions in secure spaces.