Senior Admissions Operations & Systems Leader

Boston University; Boston (MA); On-site; USD 72,000 - 93,000; Full time

Job summary

Boston University seeks an Associate Director to lead Admissions Operations and Systems for Questrom Graduate Admissions & Financial Aid. You will oversee data infrastructure, system governance, and end-to-end enrollment processes, collaborating with Graduate Enrollment and cross-functional partners to ensure data accuracy and an exceptional candidate experience.

Reporting to the Director of Operations, you will drive system integrations, analytics initiatives, and operational excellence across

Qualifications

• Bachelor's degree; 3–5 years of work experience preferred.
• 3+ years in operations, systems administration, or related higher-ed roles.
• Proven track record of managing complex operational workflows and cross-functional projects.
• Strong data analysis and reporting skills (Excel/SQL; BI tools).
• Hands-on CRM/software experience; Slate or Salesforce a plus.
• Understanding of data governance, security, and process compliance.

Education

Bachelor's degree, required 3-5 years' work experience, preferred.

Data analysis

SQL

Tableau

Power BI

CRM systems

Slate/Salesforce

Excel

Data governance

Tools

Tableau

Power BI

Slate

Salesforce

Job description

Boston University seeks an Associate Director to lead Admissions Operations and Systems for Questrom Graduate Admissions & Financial Aid. You will oversee data infrastructure, system governance, and end-to-end enrollment processes, collaborating with Graduate Enrollment and cross-functional partners to ensure data accuracy and an exceptional candidate experience.

Reporting to the Director of Operations, you will drive system integrations, analytics initiatives, and operational excellence across