Director of MBA Admissions & Financial Aid Operations

Harvard University; Massachusetts; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plan

Wellbeing resources

Tuition assistance

Commuter benefits

Job summary

Harvard University’s Harvard Business School is seeking an Assistant Director, Operations for Admissions and Financial Aid to lead the technical systems for MBA Admissions and Financial Aid. This role partners with senior leaders to design secure, scalable solutions across Slate, PowerFaids, and related platforms, while protecting highly confidential data.

The position involves managing lifecycle processes, ensuring data integrity, and coordinating with MBA IT, Technolutions, and other partners.

Qualifications

• Bachelor's degree required.
• Five or more years of relevant professional experience in higher education, admissions, financial aid, operations, systems administration, or a related field.
• Demonstrated experience administering complex data systems and leading cross‑functional technical or operational projects.
• Strong proficiency with Microsoft Excel and data analysis tools.

Responsibilities

• Lead technical and systems strategy across MBA Admissions and Financial Aid, aligning platform capabilities with program priorities and annual operating cycles.
• Oversee application processing and the supporting workflows for applicants, Admissions Board readers, interviewers, and observers.
• Manage the technical and operational components of the interview and observer process, including forms, schedules, pairing, communications, Zoom observer logistics, system troubleshooting, training, and report tracking.
• Manage Slate rules and conduct the annual review of rules, workflows, permissions, portals, and related configuration to ensure they remain accurate and effective.
• Oversee application fee waiver requests, testing & English-language score processing, transcript and employment verification queries, fraud-report workflows, and related application operations.

Skills

Excel

Data analysis

Project management

Cross-functional leadership

Data governance

Education

Bachelor's degree

Tools

Slate CRM (Technolutions)

PowerFaids

SIS / student information systems

Job description

Harvard University’s Harvard Business School is seeking an Assistant Director, Operations for Admissions and Financial Aid to lead the technical systems for MBA Admissions and Financial Aid. This role partners with senior leaders to design secure, scalable solutions across Slate, PowerFaids, and related platforms, while protecting highly confidential data.

The position involves managing lifecycle processes, ensuring data integrity, and coordinating with MBA IT, Technolutions, and other partners.