Assistant Registrar, Enrollment & Operations (Remote)

Boston University; Boston (MA); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Tuition remission

Retirement plan

Paid time off

Job summary

Boston University is hiring an Assistant Registrar for Enrollment and Operations in the University Registrar’s Office. This role oversees registration, student records, and enrollment processes across career levels within MyBU, ensuring data integrity while supervising staff and coordinating with campus partners.

The position emphasizes policy compliance, process improvement, and secure handling of confidential information, with remote-local eligibility and a strong benefits package.

Qualifications

• Bachelor’s degree and at least three years of relevant experience in registrar operations, student services, or a related area in higher education.
• Experience coordinating operational workflows and managing competing priorities.
• Familiarity with student information systems, registration processes, and student records management.
• Strong analytical and problem-solving skills, with experience using reporting, data analysis, and process improvements to enhance operations.
• Demonstrated ability to handle confidential information accurately and securely.
• Strong communication and collaboration skills, with the ability to explain policies, resolve complex issues, and work effectively across departments.
• Experience with MyBU, batch processing, and workflow automation is preferred.

Responsibilities

• Manage student records, registration, and enrollment operations, ensuring accuracy, efficiency, compliance with policies, and consistent service standards.
• Supervise Senior Program Coordinators and temporary staff, establish priorities, and allocate resources to support daily, weekly, monthly, and term-based workflows.
• Analyze and improve business processes through reporting, batch processing, workflow optimization, automation, and AI-assisted tools. Maintain systems, procedures, and controls that protect student information.
• Collaborate with academic departments and campus partners to administer term creation, study abroad, ROTC, Tanglewood, consortium registration, leaves of absence, and other enrollment processes.
• Resolve complex records and enrollment issues, including National Student Clearinghouse reporting discrepancies, escalated student cases, and registration exceptions.
• Provide training and guidance on registrar policies, procedures, and systems, promoting consistent application of academic regulations and identifying opportunities to strengthen service delivery.

Skills

Analytical thinking

Problem solving

Communication skills

Collaboration

SIS familiarity

Education

Bachelor’s degree

Tools

MyBU

Batch processing

Workflow automation

Job description

Boston University is hiring an Assistant Registrar for Enrollment and Operations in the University Registrar’s Office. This role oversees registration, student records, and enrollment processes across career levels within MyBU, ensuring data integrity while supervising staff and coordinating with campus partners.

The position emphasizes policy compliance, process improvement, and secure handling of confidential information, with remote-local eligibility and a strong benefits package.