Senior Administrative Support & Training Lead

Navy Federal Credit Union; Vienna (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Navy Federal Credit Union is looking for an Administrative Support professional in Vienna, VA to facilitate effective communication within the Collections division. This role involves providing training, monitoring team tasks, and developing new employees' skills under moderate supervision.

Qualified candidates should possess advanced skills in administrative duties, customer service experience in a financial institution, and a strong ability to maintain confidentiality. A collaborative mindset and effective organizational skills are essential for this position.

Qualifications

• Experience in performing clerical and/or administrative duties/responsibilities.
• Ability to work independently and in a team environment.
• Advanced administrative, clerical, and technical skills.

Responsibilities

• Assist management with coordinating and executing team tasks.
• Monitor and assist the team to ensure tasks are completed.
• Provide training to employees as directed by management.

Skills

Clerical and administrative duties

Customer service

Leadership and mentoring

Confidentiality and integrity

Negotiation and persuasion

Tools

Word processing software

Spreadsheet software

Presentation software

Job description

Navy Federal Credit Union is looking for an Administrative Support professional in Vienna, VA to facilitate effective communication within the Collections division. This role involves providing training, monitoring team tasks, and developing new employees' skills under moderate supervision.

Qualified candidates should possess advanced skills in administrative duties, customer service experience in a financial institution, and a strong ability to maintain confidentiality. A collaborative mindset and effective organizational skills are essential for this position.