Senior Administrative Specialist - Ops & Training

RR Donnelley; Kentucky; On-site; USD 22,000 - 37,000; Full time

Job summary

Williams Lea by RRD, a global business support services provider, is seeking a Senior Administrative Associate for a site and/or client operation. The role covers a broad range of administrative tasks to keep operations efficient and accurate.

You will handle phone and email inquiries, calendar and travel coordination, expense and invoice entry, and document editing, while maintaining strict confidentiality and quality standards. Strong MS Office skills and excellent organization are essential.

Qualifications

• High school diploma or equivalent education.
• Minimum 2 years administrative support experience in a professional setting.
• Proficient in MS Office; strong typing and keyboarding skills.
• Ability to handle confidential information with discretion.
• Strong organization and deadline-driven mindset.

Responsibilities

• Answer phones, provide customer service, edit/transcribe documents, input data for expenses and invoices.
• Schedule meetings, rooms, A/V, hospitality, travel, and concierge services.
• Maintain confidential information securely and follow policy.
• Track work using logs or tracking software and ensure tickets are complete.
• Meet deadlines for accepting, completing, and delivering work.

Skills

MS Office

Keyboarding

Attention to detail

Time management

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

Log tracking software

Data entry software

Job description

Williams Lea by RRD, a global business support services provider, is seeking a Senior Administrative Associate for a site and/or client operation. The role covers a broad range of administrative tasks to keep operations efficient and accurate.

You will handle phone and email inquiries, calendar and travel coordination, expense and invoice entry, and document editing, while maintaining strict confidentiality and quality standards. Strong MS Office skills and excellent organization are essential.