Senior Administrative Coordinator, Graduate Programs

SilkRoad; Boston (MA); On-site; USD 33,000 - 36,000; Full time

Job summary

SilkRoad’s Graduate Programs Office is seeking a Senior Staff Assistant to provide high-level administrative support from admissions through graduation. You will staff the reception desk and manage information flow for students, faculty, department admins, and the public, including answering calls, emails, and greeting visitors.

You will hire, schedule, train, and supervise student employees; plan mid-to-large events; maintain records; handle budgets and invoices; and work with the Director of

Qualifications

• Bachelor's degree preferred 1-3 years of related professional experience.
• Excellent verbal and written communication skills and the ability to deal effectively and diplomatically with various constituencies.
• Careful attention to detail is necessary. Strong organizational, interpersonal, and problem-solving skills.
• Able to work independently and accurately with high attention to detail.
• Ability to create a welcoming atmosphere to ensure success, belonging, satisfaction, and engagement of students, guests, and visitors.
• Ability to manage multiple tasks and respond efficiently to a large volume of queries.
• Must include resume and cover letter to be considered.
• This position requires 5 days/week in person.

Responsibilities

• Provides administrative and operational support to the Graduate Programs Office and serves as a resource for students, faculty, staff, and external stakeholders.
• Responds to inquiries verbally and via email using University policies and procedures.
• Coordinate administrative processing of graduate applications, including matching credentials and scanning materials.
• Hires, schedules, trains, and supervises student employees.
• Plans, coordinates, and executes mid to large-scale events and publicizes them.
• Maintains accurate records and coordinates with the Director of Admissions and related offices.
• Plans to hire student employees and trains the team.
• Attends meetings and takes minutes for distribution.
• Manages inventory, orders supplies, and reconciles budgets and invoices.
• Handles confidential information securely and maintains filing systems.

Skills

Verbal communication

Written communication

Detail oriented

Organizational skills

Problem solving

Independent work

Welcoming atmosphere

Multitasking

Resume and cover letter

In person presence

Education

Bachelor's degree preferred

Job description

SilkRoad’s Graduate Programs Office is seeking a Senior Staff Assistant to provide high-level administrative support from admissions through graduation. You will staff the reception desk and manage information flow for students, faculty, department admins, and the public, including answering calls, emails, and greeting visitors.

You will hire, schedule, train, and supervise student employees; plan mid-to-large events; maintain records; handle budgets and invoices; and work with the Director of