Graduate Programs Admin Lead - Admissions & Student Support

Boston University; Boston (MA); On-site; USD 34,000 - 37,000; Full time

Job summary

The Graduate Programs Office in the College of Engineering at Boston University is seeking a dynamic administrative professional to staff the reception desk, manage information flow, answer inquiries, and support graduate admissions and student services. This full-time role hires, schedules, trains, and supervises student employees.

Responsibilities include coordinating applications, maintaining records, supporting events, processing international documents, tracking paperwork, and working with

Qualifications

• Bachelor's degree preferred with 1–3 years of related professional experience.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Staffs the reception desk and manages the flow of information for graduate students, faculty, and visitors.
• Answer phone calls and emails and greet visitors professionally.
• Coordinate graduate applications processing and maintain accurate records.
• Hire, schedule, train, and supervise student employees and interns.
• Plan and support events and prepare minutes for meetings.

Skills

Excellent communication

Detail-oriented

Organizational skills

Customer service

In-person work

Education

Bachelor's degree preferred

Job description

The Graduate Programs Office in the College of Engineering at Boston University is seeking a dynamic administrative professional to staff the reception desk, manage information flow, answer inquiries, and support graduate admissions and student services. This full-time role hires, schedules, trains, and supervises student employees.

Responsibilities include coordinating applications, maintaining records, supporting events, processing international documents, tracking paperwork, and working with