Senior Administrative Assistant (Remote)

Workoo Technologies; Chicago (IL); Remote; USD 35,000 - 55,000; Full time

Job summary

A leading educational technology firm is seeking a Senior Administrative Assistant to support the Director of Nursing Education. The role involves managing calendars, organizing meetings, and assisting with data analytics and reporting. Seeking candidates with strong communication skills and at least 1 year of related experience. A high school diploma is required, with preference given to those holding degrees. This is a remote position based in Chicago, Illinois.

Qualifications

• 1+ year of related experience to job duties described above.

Responsibilities

• Manage the director's calendar and prioritize tasks.
• Organize meetings, schedule, and send reminders.
• Provide administrative assistance, including emails and memos.
• Assist with monthly reporting and special projects.
• Complete other administrative duties like travel planning.
• Organize and maintain digital files for the team.
• Own the product set-up process in our metadata system.
• Tag products and build reports for data insights.
• Use Salesforce for relevant reports and expert information.
• Track key performance indicators for various products.

Skills

Strong oral and written communication skills

Ability to prioritize and handle multiple tasks

Organization and planning skills

Ability to meet deadlines

Understanding of complex processes

Persistence

Professionalism and integrity

Flexibility and adaptability

Education

High School Diploma or equivalent

Associate degree

Bachelor's degree (BA/BS)

Job description

About the job Senior Administrative Assistant (Remote)

Overview This is an excellent entry level opportunity for those looking to learn about and develop skills in product management, educational technology, and business acumen. We are looking for a Senior Administrative Assistant to help us in our mission to provide both Nursing Education faculty and students with best‑in‑class educational tools. We are known as innovators in the Nursing Education market and are constantly looking for new ways to delight our customers. If you are looking for an opportunity to be a part of a dynamic team that delivers innovative software products to nursing students, we want to hear from you. The Senior Administrative Assistant will have the responsibility to support the Director of Nursing Education with administrative tasks such as calendar management, meeting coordination, file management, and note taking. This Assistant will also support the product management team in delivery of our products, data analytics tagging, reporting, and other projects needed to move the business forward.

Duties & Responsibilities The Senior Administrative Assistant primary responsibilities include:

• Manage the director's calendar, including making appointments, and prioritizing the most critical matters
• Organize meetings, including scheduling, and sending reminders
• Provide administrative assistance, such as writing and editing emails, drafting memos, and taking notes
• Assist with monthly reporting and operating review by collating information and taking on special projects to provide insight into our business
• Complete other administrative duties as needed, such as help with travel planning, expense reports, and product‑specific activities
• Organize and maintain digital files for the team, create an organization and help the team comply with posting files
• Own the product set‑up process in our metadata and distribution system; complete product set‑up, as well as troubleshoot issues in collaboration with inventory and sales operations teams
• Tag our products and build reports to help drive data insight and outcomes; includes building surveys and guides
• Using Salesforce to pull relevant reports and input information on subject matter experts back into Salesforce for our Sales Team to access
• Use data to track monthly key performance indicators on our various products, including activations, trial information, NPS scores, and determine retention rates and complete other data related projects
• Ensure that we are set up to pay appropriate royalty on digital products
• Interface with the entire Nursing team, including other functions such as sales, marketing, sales operations, and inventory to support the product line

Qualifications

Education: High School Diploma (or equivalent), associate degree, or college degree (BA/BS)-preferred

Experience: 1+ year of related experience to job duties described above

Desired Attributes

• Strong oral and written communication skills
• Ability to prioritize and handle multiple tasks simultaneously
• Organization and planning skills
• Ability to meet deadlines
• Ability to develop understanding of complex processes
• Persistence
• Professionalism and integrity
• Flexible and adaptable to changing environment