Senior Administrative Assistant, Healthcare Scheduling

University of Miami; United States; On-site; USD 52,000 - 72,000; Full time

Job summary

The University of Miami – Bascom Palmer Eye Institute in Miami, FL is seeking a Senior Administrative Assistant (H) to provide comprehensive clerical and office support for the department.

The role requires coordinating schedules, preparing reports, handling confidential information with discretion, arranging travel, taking minutes, and assisting with patient care coordination and communications across staff.

Qualifications

• High school diploma or equivalent.
• Minimum 3 years of relevant experience.
• General knowledge of office procedures and operations.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to handle confidential information with discretion.
• Attention to detail and accuracy.
• Proficiency in Microsoft Office.

Responsibilities

• Supports department and/or department leadership with daily clerical tasks.
• Collects, reviews, analyzes complex and/or confidential data and prepares reports, charts, budgets and other presentation materials.
• Responds to or routes non-routine, priority or confidential inquiries from external or internal sources with correspondence or other messaging on behalf of department leadership.
• Plans meetings and takes detailed minutes, as needed.
• Answers phone calls, provides information to callers or connects callers to appropriate staff.
• Schedules appointments and updates calendars.
• Makes travel arrangements and reservations for department leadership and staff, as needed.
• Composes and types correspondence, such as informative materials; creates spreadsheets and presentations.
• Greets and provides general support to visitors.
• Develops and maintains department filing system.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Clerical Tasks

Data Analysis

Communication Skills

Interpersonal Skills

Confidentiality

Detail Orientation

Microsoft Office

Education

High school diploma or equivalent

Tools

EMR System

Job description

The University of Miami – Bascom Palmer Eye Institute in Miami, FL is seeking a Senior Administrative Assistant (H) to provide comprehensive clerical and office support for the department.

The role requires coordinating schedules, preparing reports, handling confidential information with discretion, arranging travel, taking minutes, and assisting with patient care coordination and communications across staff.