Patient Access Specialist - Insurance & Scheduling

University of Miami; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Tuition remission

Job summary

The University of Miami, Bascom Palmer Eye Institute, invites applications for a Patient Access Representative in Miami, Florida. This full-time position focuses on collecting and validating patient demographics, financial and insurance information to support financial clearance of appointments.

You will contact families and physicians, verify coverage, obtain authorizations, and ensure accurate records while upholding university policies and patient confidentiality.

Qualifications

• High School Diploma or equivalent, plus relevant experience or certification.
• Minimum 2 years of relevant work experience.
• Certification requirements vary by department, as applicable.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms eligibility, notifying patient and referring physician when needed.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains records and documentation in the system.
• Adheres to University and unit-level policies and safeguards University assets.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma or equivalent

Job description

The University of Miami, Bascom Palmer Eye Institute, invites applications for a Patient Access Representative in Miami, Florida. This full-time position focuses on collecting and validating patient demographics, financial and insurance information to support financial clearance of appointments.

You will contact families and physicians, verify coverage, obtain authorizations, and ensure accurate records while upholding university policies and patient confidentiality.