Account Development Manager II

Ladders; United States; Remote; USD 125,000 - 175,000; Full time

Benefits offered by this job

Flexible work hours

Generous 401K match

Parental leave

Wellness budget

Learning reimbursement

Job summary

Ladders is seeking an Account Development Manager II to join our team in a remote US-based role. You will cultivate and expand strategic client relationships, drive account engagement, and support long-term revenue growth.

In this high-touch, data-driven position, you will collaborate across internal teams, manage renewals, and identify upsell opportunities to maximize contract value. We value equal opportunity and encourage applicants who can contribute to growth even if they do not meet every

Qualifications

• 3+ years of relevant client-facing experience.
• Proven ability to build strategic relationships.
• Passion for client success and investment processes.
• Ability to identify and materialize value-adding opportunities.
• Experience managing a high-touch, high-volume client base.
• Self-starter with strong teamwork skills.
• Interest in data-driven investment research and markets.

Responsibilities

• Cultivate and manage client relationships to drive engagement.
• Act as a trusted resource and thought partner for clients.
• Advocate for client needs across departments.
• Create and execute account growth and engagement strategies.
• Develop rapport with key decision makers to support renewals.
• Identify and execute upsell opportunities to enhance contract value.
• Contribute to best practices within the client strategy team.

Skills

Client-facing experience

Strategic relationships

Client success

Value-adding opportunities

High-touch client base

Self-starter / teamwork

Data-driven investment research

Job description

For our client, we are seeking a Account Development Manager II to join the team of a leader in the Information Technology space. This role will focus on cultivating and expanding strategic client relationships, driving account engagement, and supporting long-term revenue growth. You will serve as a trusted partner to clients while collaborating across internal teams to ensure client needs are addressed and opportunities are advanced. The position combines relationship management, renewals support, and upsell execution in a high-touch, data-driven environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $125,000 – $175,000 annually

Responsibilities

• Cultivate and manage client relationships to drive engagement
• Act as a trusted resource and thought partner for clients
• Advocate for client needs across departments
• Create and execute account growth and engagement strategies
• Develop rapport with key decision makers to support renewals
• Identify and execute upsell opportunities to enhance contract value
• Contribute to best practices within the client strategy team

Qualifications

• 3+ years of relevant client-facing experience
• Proven ability to build strategic relationships
• Passion for client success and investment processes
• Ability to identify and materialize value-adding opportunities
• Experience managing a high-touch, high-volume client base
• Self-starter with strong teamwork skills
• Interest in data-driven investment research and markets

Benefits

• Flexible work hours and vacation policy
• Generous 401K match and parental leave
• Wellness budget and learning reimbursement
• Empowerment to grow based on impact, not tenure
• High-impact work environment focused on ownership and trust

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.