Senior Account Manager- Rental Industry

Emerge; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Fully remote work environment

Long-term stability

Opportunity in luxury hospitality/real

Job summary

Huzzle seeks a high-performing Senior Account Manager to join a fast-growing hospitality brand specializing in curated vacation rentals. This leadership role bridges guest experience, operations, and strategic growth while ensuring top-tier property standards.

You will drive supplemental sales and manage relationships with property owners, adopting an owner mindset to propel revenue and guest satisfaction in a remote, long-term position.

Qualifications

• Senior-level experience in Real Estate or Hospitality.
• Proven mastery of negotiation and objection handling.
• Fluent written and spoken English.
• Proficiency with Google Workspace and collaboration tools.
• Availability for PST 9:00 AM–5:00 PM.
• Experience with cold calling, cold emailing, and discovery calls.

Responsibilities

• Respond to guest communications within ten minutes.
• Review cleaning reports and property photos to ensure SOP standards.
• Refine workflows and create new SOPs for efficiency and scalability.
• Maintain ongoing communication with property owners and nurture relationships.
• Dedicate about one hour daily to supplemental sales activities.
• Lead Think Like An Owner projects to improve bottom line and guest satisfaction.
• Monitor team performance against KPIs and Focus of the Month.

Skills

Negotiation

Objection handling

English fluency

Cold calling

Cold emailing

Discovery calls

Communication

Team leadership

Tools

Google Workspace

Slack

Monday.com

Job description

About Huzzle

At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they're hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

We are seeking a high-performing Senior Account Manager to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This is a critical leadership role that bridges the gap between high-touch guest experience, operational excellence, and strategic growth. You will ensure our properties maintain the highest standards of quality while driving supplemental sales and managing vital relationships with property owners. If you are a real estate professional with a "think like an owner" mentality and a passion for the short-term rental industry, this is your opportunity to lead a dedicated team in a dynamic environment.

Key Responsibilities

• Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience.
• Manage cleaning reports and review property photos to ensure every home meets our rigorous SOP standards.
• Refine existing workflows and create new SOPs to improve operational efficiency and scalability.
• Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships.
• Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth.
• Execute "Think Like An Owner" projects, special initiatives designed to improve the business's bottom line and guest satisfaction.
• Monitor and report on team performance against base KPIs and the "Focus of the Month."

• Senior-level experience in Real Estate or Hospitality.
• Proven mastery of Objection Handling and high-level negotiation.
• Native-level fluency in English with exceptional written and verbal communication skills.
• Proficiency in Google Workspace.
• Availability to work a strict PST 9:00 AM - 5:00 PM schedule.
• Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls.
• Proficiency with Slack and Monday.com.
• Previous experience in the short-term rental or vacation rental industry.

Competitive salary

Fully remote work environment

Long-term stability in a growing company

Opportunity to work within the luxury hospitality and real estate sector