Sales Team Manager- Hospitality Industry

Emerge; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Job summary

Huzzle is seeking a high-performing Senior Sales Team Lead to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This leadership role bridges guest experience, operations, and strategic growth, ensuring properties meet top standards while driving supplemental sales and managing owner relationships.

You are a real estate or hospitality professional with an owner mindset, ready to lead a dedicated team in a dynamic, fully remote environment with PST hours

Qualifications

• Senior-level experience in Real Estate or Hospitality.
• Strong negotiation and objection handling skills.
• Native English with excellent written and verbal communication.
• Proficiency in Google Workspace.
• Availability for PST 9:00 AM–5:00 PM.
• Experience with Cold Calling, Cold Emailing, and Discovery Calls.
• Proficiency with Slack and Monday.com.
• Background in short-term rental or vacation rental industry.

Responsibilities

• Maintain 10-minute response time for guest communications.
• Review cleaning reports and property photos against SOPs.
• Develop and refine workflows and SOPs for efficiency.
• Communicate with property owners and manage relationships.
• Dedicate about one hour daily to supplemental sales activities.
• Lead 'Think Like An Owner' initiatives to boost bottom line.
• Monitor team performance against base KPIs and Focus of the Month.

Skills

Senior-level Real Estate/Hospitality

Objection handling

English communication

Google Workspace

PST schedule

Cold calling/emailing/discovery

Slack

Monday.com

Short-term rental experience

Tools

Slack

Monday.com

Google Workspace

Job description

About Huzzle

At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.

Job Summary

We are seeking a high-performing Senior Sales Team Lead to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This is a critical leadership role that bridges the gap between high-touch guest experience, operational excellence, and strategic growth. You will ensure our properties maintain the highest standards of quality while driving supplemental sales and managing vital relationships with property owners. If you are a real estate professional with a "think like an owner" mentality and a passion for the short-term rental industry, this is your opportunity to lead a dedicated team in a dynamic environment.

Key Responsibilities

• Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience.
• Manage cleaning reports and review property photos to ensure every home meets our rigorous SOP standards.
• Refine existing workflows and create new SOPs to improve operational efficiency and scalability.
• Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships.
• Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth.
• Execute "Think Like An Owner" projects, special initiatives designed to improve the business's bottom line and guest satisfaction.
• Monitor and report on team performance against base KPIs and the "Focus of the Month."

• Senior-level experience in Real Estate or Hospitality.
• Proven mastery of Objection Handling and high-level negotiation.
• Native-level fluency in English with exceptional written and verbal communication skills.
• Proficiency in Google Workspace.
• Availability to work a strict PST 9:00 AM – 5:00 PM schedule.
• Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls.
• Proficiency with Slack and Monday.com.
• Previous experience in the short-term rental or vacation rental industry.

Competitive salary

Fully remote work environment

Long-term stability in a growing company

Opportunity to work within the luxury hospitality and real estate sector