Senior Account Manager - Middle Market Growth & Retention

HUB International; Kalamazoo (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) Retirement Plan

Vacation and Personal Time Off

Continuing Education / Personal Development Programs

Flexible Work Arrangements

Job summary

HUB International in Kalamazoo, MI, is seeking a Middle Market Commercial Senior Account Manager to manage an assigned book of business exceeding $500K in revenue. Ideal candidates should have 3-5+ years in a Commercial Lines role, strong communication skills, and a P&C license. This role requires providing exceptional customer service while mentoring team members. The position offers competitive benefits including medical, dental, and 401(k).

Qualifications

• 3-5+ years in a Commercial Lines role on the agency side.
• Experience working with middle market accounts averaging $15k in revenue and above.
• Willingness to travel on occasion.

Responsibilities

• Manage a book of business generally in excess of $500k in revenue.
• Provide quality customer service to maintain a retention goal of 93%.
• Collaborate within a team including Producers, Sr. Account Managers, and Associate Account Managers.

Skills

Communication skills

Intermediate Excel skills

P&C License

Education

School Degree, or Equivalent

Job description

HUB International in Kalamazoo, MI, is seeking a Middle Market Commercial Senior Account Manager to manage an assigned book of business exceeding $500K in revenue. Ideal candidates should have 3-5+ years in a Commercial Lines role, strong communication skills, and a P&C license. This role requires providing exceptional customer service while mentoring team members. The position offers competitive benefits including medical, dental, and 401(k).