Senior Account Manager: Lead Client Success & Growth

MacLellan; Georgetown (KY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Weekly pay

Paid time off

Volunteer time off

Job summary

MacLellan Integrated Services is seeking an Account Manager who will serve as the senior leader at the client site, accountable for the delivery and quality of our critical cleaning and janitorial services. You will direct the team and engage clients daily to grow business relationships with foresight and timely solutions.

The role demands strong interpersonal skills, leadership ability, and a commitment to our Best Systems framework to achieve Best Results.

Qualifications

• Bachelor’s degree in business management or related field, or equivalent experience.
• Minimum of five years’ experience in a manufacturing environment.
• Lean manufacturing, Six Sigma experience preferred.
• Automotive paint shop experience, industrial process cleaning, or janitorial supervision desired.

Responsibilities

• Oversee delivery and quality of services at the client site.
• Engage clients daily to grow business relationships.
• Identify potential issues and deliver timely solutions to avert them.
• Lead the salary team using Best Systems and best practices.

Skills

Interpersonal skills

Customer service

Team leadership

Verbal and written communication

Organizational skills

Time management

Delegation

Stress management

Microsoft Office Suite

Education

Bachelor’s degree in business management

Equivalent experience

Tools

Microsoft Office Suite

Job description

MacLellan Integrated Services is seeking an Account Manager who will serve as the senior leader at the client site, accountable for the delivery and quality of our critical cleaning and janitorial services. You will direct the team and engage clients daily to grow business relationships with foresight and timely solutions.

The role demands strong interpersonal skills, leadership ability, and a commitment to our Best Systems framework to achieve Best Results.