Janitorial Account Manager

Integrity National Corporation; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Integrity National Corporation in San Diego, CA, is seeking an Account Manager to oversee maintenance tasks within a large account and supervise on-site operations during work. The role includes interviewing and hiring the crew, training, scheduling, and ensuring customer satisfaction.

The Account Manager interfaces with customers and tenants to meet or exceed expectations while managing quality and profit objectives. The position requires leadership in a fast-growing environment.

Qualifications

• College degree in Business Administration is highly desirable, or equivalent in work experience leading projects.
• 5+ years experience managing large janitorial facilities (300,000+ sq ft).
• Experience in recruiting, hiring, training, quality control management, customer relationship management, task scheduling and budget management.

Responsibilities

• Ensures that work identified in the specifications is performed properly, on time, safely and within the budget.
• Schedules and coordinates custodial duties and current services.
• Prepares schedule and supervises work assignments for all personnel.
• Inspects work of subordinates.
• Uses computer products to track work.
• Conducts training for INC employees.
• Orders all cleaning supplies and equipment; maintains security of tools, equipment and supplies.
• Administers the INC Safety Program at the account.
• Administers INC personnel policies in accordance with INC HR Policy Manual.
• Prepares required reports.
• Enforces the account dress code.
• Responds daily to requests from the Director of Operations.
• Completes all work in a professional manner commensurate with industry and safety standards.
• Any other duties as assigned.

Skills

MS Office

Timekeeping software

Office equipment

Customer relationship management

Budget management

Staff recruitment and training

Education

College degree in Business Administration

Job description

SUMMARY

The Account Manager is responsible for all maintenance tasks within an account and is responsible to be onsite overseeing the account while work is being performed. The Account Manager may supervise one large account, or a large geographically separated unit. The Account Manager interviews and hires the crew. The Account Manager is responsible for training and supervision. The Account Manager interfaces with the customer and tenants to ensure customer satisfaction with our work. The overall goal and priority of The Account Manager is to become an important resource for the customer and The Company. He or she is to have the best interests of the customer in mind for all scheduling decisions. The result required is a high-morale people-oriented organization operating by the policies that meet or exceed customer expectations while achieving specific quality and profit objectives.

DUTIES & RESPONSIBILITIES

• Ensures that the work identified in the specifications is performed properly, on time, safely and within the budget.
• Schedules and coordinates custodial duties and current services.
• Prepares schedule and supervises work assignments for all personnel.
• Inspects work of subordinates.
• Uses computer products to track work.
• Conducts training for INC employees.
• Orders all cleaning supplies and equipment. Maintains security of all tools, equipment and supplies.
• Administers the INC Safety Program at the account.
• Administers INC personnel policies in accordance with INC Human Resource Policy Manual.
• Prepares required reports.
• Enforces the account dress code.
• Responds daily to requests from the Director of Operations.
• Completes all work in a professional manner commensurate with industry and safety standards.
• Any other duties as assigned. MINIMUM JOB REQUIREMENTS: College degree in Business Administration is highly desirable, or equivalent in work experience leading projects.5 plus years experience managing large janitorial facilities with minimum 300,000 square feet or more.Experience in recruiting, hiring, training, quality control management, customer relationship management, task scheduling and budget management.Proficient in MS Office programs, timekeeping software and use of other office equipment.Able to pass a State and Federal Government background check.Must have a valid drivers license and personal vehicle for transportation.Experience in working in an entrepreneurial and rapidly growing environment. Job Type: Full-time Schedule: Monday to FridayWeekends as needed