Janitorial Account Manager

Integrity National Corporation; Rockville (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

Integrity National Corporation is seeking an Account Manager to supervise and coordinate maintenance at a major account in Rockville, MD. The role includes onsite oversight, recruiting and training crews, and ensuring customer satisfaction while meeting quality and profit objectives.

The candidate should have a college degree in Business Administration or equivalent, plus 5+ years of managing large janitorial facilities (≥300,000 sq ft).

Qualifications

• College degree in Business Administration or equivalent work experience leading projects.
• 5+ years experience managing large janitorial facilities (≥300,000 sq ft).
• Experience in recruiting, hiring, training, quality control management, CRM, scheduling and budget management.
• Proficient in MS Office programs and timekeeping software.

Responsibilities

• Ensures that work identified in specifications is performed properly, on time, safely and within budget.
• Schedules and coordinates custodial duties and current services.
• Prepares schedule and supervises work assignments for all personnel.
• Inspects work of subordinates.
• Uses computer products to track work.
• Conducts training for INC employees.
• Orders cleaning supplies and equipment; maintains security of tools and supplies.
• Administers the INC Safety Program at the account.
• Administers INC personnel policies per HR Manual.
• Prepares required reports.
• Enforces account dress code.
• Responds daily to requests from Director of Operations.
• Completes all work professionally per industry and safety standards.

Skills

Project management

Customer relations

Scheduling

Budget management

Quality control

MS Office

Timekeeping software

Driving

Education

College degree in Business Administration

Tools

MS Office Suite

Timekeeping software

Job description

SUMMARY

The Account Manager is responsible for all maintenance tasks within an account and is responsible to be onsite overseeing the account while work is being performed. The Account Manager may supervise one large account, or a large geographically separated unit. The Account Manager interviews and hires the crew. The Account Manager is responsible for training and supervision. The Account Manager interfaces with the customer and tenants to ensure customer satisfaction with our work. The overall goal and priority of The Account Manager is to become an important resource for the customer and The Company. He or she is to have the best interests of the customer in mind for all scheduling decisions. The result required is a high-morale people-oriented organization operating by the policies that meet or exceed customer expectations while achieving specific quality and profit objectives.

DUTIES & RESPONSIBILITIES

• Ensures that the work identified in the specifications is performed properly, on time, safely and within the budget.
• Schedules and coordinates custodial duties and current services.
• Prepares schedule and supervises work assignments for all personnel.
• Inspects work of subordinates.
• Uses computer products to track work.
• Conducts training for INC employees.
• Orders all cleaning supplies and equipment. Maintains security of all tools, equipment and supplies.
• Administers the INC Safety Program at the account.
• Administers INC personnel policies in accordance with INC Human Resource Policy Manual.
• Prepares required reports.
• Enforces the account dress code.
• Responds daily to requests from the Director of Operations.
• Completes all work in a professional manner commensurate with industry and safety standards.
• Any other duties as assigned. MINIMUM JOB REQUIREMENTS: College degree in Business Administration is highly desirable, or equivalent in work experience leading projects.5 plus years experience managing large janitorial facilities with minimum 300,000 square feet or more.Experience in recruiting, hiring, training, quality control management, customer relationship management, task scheduling and budget management.Proficient in MS Office programs, timekeeping software and use of other office equipment.Able to pass a State and Federal Government background check.Must have a valid drivers license and personal vehicle for transportation.Experience in working in an entrepreneurial and rapidly growing environment. Job Type: Full-time Schedule: Monday to FridayWeekends as needed