Senior Account Manager

CEB Cranston EB; United States; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Long-Term Disability

Short-Term Disability

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Flexible spending accounts (FSA/HSA)

Job summary

Hilb Group in Cranston, RI is seeking a Senior Account Manager to join our in-office team. You will act as the primary client relationship manager for an assigned book of business, handling inquiries, billing, endorsements, and carrier liaison activities.

The role requires an insurance license, strong time management, and the ability to thrive in a fast-paced, deadline-driven environment. A high school or bachelor's degree is required.

Qualifications

• Insurance licensed.
• Previous experience as an Account Manager, preferably benefits.
• Excellent time management skills.
• Able to work in a fast-paced, deadline-driven environment.

Responsibilities

• Manage an assigned book of business as the primary client relationship manager.
• Handle inquiries about coverages, policy changes and general insurance questions.
• Process billing, service and endorsement requests.
• Coordinate between customer and carrier to ensure a mutually beneficial relationship.
• Review renewal/expiration lists and negotiate renewal pricing when necessary.

Skills

Time management

Fast-paced environment

Client relationship

Communication

Education

High school or bachelor's degree

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Senior Account Manager to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities

• Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business.
• Handle billing, service and endorsement requests and process necessary paperwork associated with requests.
• Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship.
• Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary.
• Maintain knowledge of all company systems and offerings

Qualifications

• Insurance licensed
• Previous experience as an Account Manager, preferably benefits.
• High school or bachelor's degree required
• Excellent time management skills.
• Able to work in a fast-paced, deadline-driven environment.

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.

An awesome team of professionals! #LI-DNP The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment.

Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker.

Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation.

Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency.

Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.