Account Manager - Personal Lines

HCS Hilb Group of New York; City of Auburn (NY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company paid life insurance

401(k) with company match

Generous PTO

Job summary

The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to one of our agencies located in Auburn NY, Harrison NY, Staten Island NY, or Williston Park NY. This is a hybrid position.

The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team.

Qualifications

• NY State Personal Lines license is required.
• Minimum 3 years personal insurance experience; 5 years preferred.

Responsibilities

• Manage all aspects of client’s personal insurance needs from information gathering to renewal.
• Explain coverages and policy types and resolve inquiries.
• Develop and maintain strong client relationships with clients, reps and insurers.
• Maintain electronic client records and manage rewrites, endorsements, cancellations and renewals.
• Participate as a team member in a fast-paced sales environment.

Skills

Customer service

Communication

Time management

Prioritization

Education

NY State Personal Lines license

Tools

Microsoft Office

AMS

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to one of our agencies located in either Auburn NY, Harrison NY, Staten Island NY, or Williston Park NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.

Responsibilities

• Manage all aspects of client’s personal insurance needs, from information gathering, preparing applications and renewal marketing to policy administration.
• Explain coverages and types of policies, suggest specific coverage enhancements, and resolve general customer inquiries.
• Develop and maintain strong professional relationships with clients, their representatives and insurance company personnel.
• Accurately and efficiently maintain electronic client account records and electronic file documentation while processing rewrites, endorsements, cancellations and renewals.
• Participate as a Team member in a fast-paced, growing sales environment open to continuous improvement.

Qualifications

• NY State Personal Lines license Minimum of 3 years personal insurance experience Exceptional aptitude for customer service with a minimum of five years of Personal Insurance industry experience required, including Experience with personal middle market carriers such as Travelers, Hanover, Utica, Plymouth Rock, and high net worth carriers such as Chubb, PURE, Berkley One & Cincinnati.
• Ability to thrive in a fast-paced environment.
• Upbeat attitude and strong written, verbal, and organizational skills.
• Excellent time management and problem-solving skills with strong attention to detail and ability to prioritize.
• Proficiency with Microsoft Office and AMS.

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.

Compensation

Compensation: $65,000-$75,000/yr.

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker.

Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.