Strategic Partnerships Account Manager

Expedia, Inc.; West Hollywood (CA); Hybrid; USD 137,000 - 192,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Employee Assistance Program

Wellness reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking an Account Manager, Key Partners, North America to manage a portfolio of hotel partners across North America. You will drive rate, inventory access, production, and account health, supported by data to identify opportunities and build senior-level relationships.

You will monitor performance, conduct partner reviews, coordinate with cross-functional teams, and support renewals and onboarding, with a focus on delivering results and continuous improvement.

Qualifications

• Bachelor’s degree in a relevant field or related professional experience.
• 4+ years in commercial, account management, customer success, or partner-facing roles.
• Strong data skills, able to build simple reports and interpret trends.
• Clear written and verbal communication; able to manage multiple accounts.

Responsibilities

• Own day-to-day commercial performance of an assigned portfolio.
• Monitor performance against goals and translate data into recommendations.
• Build trusted relationships with senior partner contacts.
• Coordinate with cross-functional teams to resolve issues and implement plans.
• Support contract renewals, onboarding, and ensure rate, inventory, and content setup.
• Deliver weekly and monthly reporting and contribute to negotiations.

Skills

Account management

Data analysis

Communication

Excel

CRM tools

Report building

Education

Bachelor’s degree in a relevant field

Tools

Microsoft Office

CRM tools

Job description

Expedia Group is seeking an Account Manager, Key Partners, North America to manage a portfolio of hotel partners across North America. You will drive rate, inventory access, production, and account health, supported by data to identify opportunities and build senior-level relationships.

You will monitor performance, conduct partner reviews, coordinate with cross-functional teams, and support renewals and onboarding, with a focus on delivering results and continuous improvement.