(Senior) Account Manager

Bluefors; United States; A distancia; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Bluefors is seeking a Senior Account Manager to lead strategic relationships with major enterprise clients across the US and Canada. The role involves owning the end-to-end sales lifecycle, aligning technical solutions to client needs, and driving long-term account growth from a remote position.

You will collaborate with internal teams to deliver exceptional customer service, forecast pipeline, and mentor junior teammates while traveling more than 50% as required.

Formación

• Experience in enterprise/long-cycle B2B sales.
• Proven ability to manage strategic accounts and close deals.
• Strong relationship-building skills with senior stakeholders.

Responsabilidades

• Lead strategic account management for key clients across US and Canada.
• Develop and execute long-term account strategies aligned with customer objectives and Bluefors’ solutions.
• Collaborate with sales and technical teams to deliver top-tier service and drive growth.

Conocimientos

Account management

Strategic sales

Customer relationships

Sales lifecycle

Forecasting

Mentorship

Cross-functional teamwork

Descripción del empleo

(Senior) Account Manager at Bluefors, Brooklyn, United States, US (remote). A senior-level full time position in the Sales team, listed under business operations.

We are seeking a highly motivated Senior Account Manager to join our growing Sales team at Bluefors. Bluefors is the industry standard for ultra-low temperature cooling solutions, powering breakthroughs in quantum technology and enabling physicists and scientists worldwide to push the boundaries of discovery and innovation. In this high-impact role, you will develop and lead strategic customer relationships with major enterprise clients in the quantum technology and high-tech manufacturing sectors, driving long-term account growth and managing complex sales cycles. If you are eager to represent cutting-edge cryogenic technologies to some of the most innovative companies in the world, this is the position for you. Interested? Keep reading!

Your tasks as a Senior Account Manager will include leading strategic account management for a portfolio of key clients across the US and Canada, managing portfolio sales, deeply understanding customer needs, aligning technical solutions to meet those needs, and taking full ownership of creating, executing, and closing sales opportunities. You will develop and execute account strategies that align customer objectives with Bluefors’ technology solutions and overall business goals. You will establish and maintain strong, long-lasting customer relationships alongside your account team and lead services initiatives within your accounts. Furthermore, you will collaborate closely with internal sales and technical teams to ensure seamless execution, serving as the dedicated customer advocate who handles client inquiries, resolves issues in a timely manner, coordinates cross-functional resources, and develops best practices. You will also monitor market and competitor trends to identify new business opportunities and influence strategic direction, forecast and track key account metrics to report performance and pipeline status to leadership, and contribute to sales process improvements while mentoring team members where appropriate.

Responsibilities

• Lead strategic account management for a portfolio of key clients across the US and Canada by managing portfolio sales, understanding customer needs, aligning solutions, and owning the end-to-end sales lifecycle
• Develop and execute long-term account strategies that align customer objectives with Bluefors’ technology solutions and business goals
• Establish and maintain strong customer relationships alongside account teams and drive services initiatives within accounts
• Collaborate cross-functionally with sales and technical teams to deliver top-tier customer service and technical support
• Serve as the customer advocate by managing inquiries, resolving issues promptly, coordinating internal resources, and establishing best practices
• Monitor market and competitor trends to spot new opportunities and inform strategic direction
• Forecast and track key account metrics, delivering regular performance and pipeline reports to leadership
• Contribute to continuous sales process improvement and provide mentorship to team members where appropriate

Requirements

• Work Location: Remote within California (supporting US West Coast customers)
• Travel: >50% travel required