Senior Account Manager

NEPSE Trading; Northern (KY); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Audien Hearing seeks a Sr. Account Manager to own and grow key retail relationships across food, drug, mass and club channels. The role focuses on driving revenue, expanding distribution, and strengthening in-store presence, with cross-functional collaboration across supply chain, marketing, and finance.

The candidate will forecast, analyze performance, and present to buyers, while traveling as needed. Remote (U.S. based) with travel when required.

Qualifications

• 3–5 years of account management experience, preferably within drug or mass retail channels.
• Experience working with major retailers such as Walmart, Target, or similar.
• Strong category management experience with syndicated data (Circana/IRI).

Responsibilities

• Own day-to-day management of key retail accounts across food, drug, mass and club channels (e.g., Walmart, Target).
• Build and maintain strong relationships with retail buyers and partners.
• Lead line reviews, sell-in presentations, and ongoing business updates with customers.
• Analyze syndicated data (Circana/IRI) and internal performance to identify opportunities and risks.
• Develop compelling, data-driven stories to support distribution, shelf placement, and promotional strategy.
• Create and manage account forecasts in partnership with demand planning and supply chain.
• Monitor and manage account performance against sales targets and KPIs.
• Collaborate cross-functional with supply chain, operations, marketing, and finance to ensure alignment and execution.
• Support and manage broker relationships as needed.
• Track competitive activity, category trends, and customer insights to inform strategy.
• Operate with a strong P&L mindset, understanding the financial impact of decisions.

Skills

Account management

Forecasting

Data analysis

Communication

Cross-functional collaboration

P&L mindset

Presentation skills

Strategic thinking

Tools

Circana/IRI data

Job description

About Audien Hearing Audien Hearing is disrupting the hearing aid industry by making hearing affordable, accessible, and stigma-free. As a fast-growing company expanding beyond DTC into retail, we’re building strong partnerships across key channels to bring our products to more customers. Our retail relationships are critical to this next phase of growth, and we’re looking for a Sr. Account Manager to help scale and strengthen them.

Senior Account Manager

Location: Remote (U.S. based, with travel as needed)

Employment Type: Full-Time

Position Overview The Sr. Account Manager will own and grow key retail relationships across food, drug, mass and club channels, with a focus on driving revenue, expanding distribution, and strengthening in-store presence. This role is highly cross-functional and hands‑on, requiring someone who can operate both strategically and tactically in a fast‑paced, lean environment. You will be responsible for the full scope of account management, including buyer communication, forecasting, performance analysis, and cross-functional alignment. This is a high‑ownership role for someone who is scrappy, self‑motivated, and excited to build.

Key Responsibilities

• Own day‑to‑day management of key retail accounts across food, drug, mass and club channels (e.g., Walmart, Target)
• Build and maintain strong relationships with retail buyers and partners
• Lead line reviews, sell‑in presentations, and ongoing business updates with customers
• Analyze syndicated data (Circana/IRI) and internal performance to identify opportunities and risks
• Develop compelling, data‑driven stories to support distribution, shelf placement, and promotional strategy
• Create and manage account forecasts in partnership with demand planning and supply chain
• Monitor and manage account performance against sales targets and KPIs
• Collaborate cross‑functional with supply chain, operations, marketing, and finance to ensure alignment and execution
• Support and manage broker relationships as needed
• Track competitive activity, category trends, and customer insights to inform strategy
• Operate with a strong P&L mindset, understanding the financial impact of decisions

Qualifications

• 3–5 years of account management experience, preferably within drug or mass retail channels
• Experience working with major retailers such as Walmart, Target, or similar
• Strong category management experience, including the ability to independently pull and analyze syndicated data (Circana/IRI)
• Solid forecasting and planning skills
• Strong understanding of retail fundamentals, including shelf strategy, consumer behavior, and merchandising P&L awareness and ability to make financially sound decisions
• Excellent communication and presentation skills, with experience presenting to retail buyers and internal stakeholders
• Highly organized and detail-oriented, with the ability to manage multiple accounts and priorities simultaneously
• Collaborative and able to influence cross‑functional partners without direct authority
• Self‑starter with a scrappy, business‑owner mindset and comfort operating in a lean, fast‑paced environment
• Willingness to travel as needed for customer meetings

Originally posted on Himalayas