Senior Account Director, Growth & Client Partnerships

Interpublic; United States; Remote; USD 160,000 - 175,000; Full time

Job summary

dotdotdash, part of Omnicom Advertising Group, seeks an Account Director to lead client relationships and drive growth across major programs. You will oversee budgets, scopes, and profitability while coordinating strategy, creative, and delivery leadership to deliver integrated work.

You will mentor account teams, guide resourcing, and ensure client objectives are met with top-tier partner collaboration within a fast-paced, innovation-driven agency.

Qualifications

• 8-10 years of agency account-management experience, including account leadership across accounts.
• Experience delivering integrated campaign work including digital, social, experiential and brand marketing.
• A proven record of owning account health, growth, and profitability.
• Fluency across budgets, retainers, scope, and margin.
• Excellent client presentation, and relationship-management skills.
• Experience partnering with strategy, creative, and delivery teams to deliver integrated work.
• Comfort with delivery and resourcing tooling such as Productive, and with account financial tracking.
• Experience within an experience, innovation, or integrated agency is a plus.

Responsibilities

• Own account health across a client account, serving as the senior partner clients trust for up to date information across their entire portfolio of work.
• Drive growth within your accounts, spotting expansion opportunities and shaping them into new scopes of work.
• Manage account commercials, including budgets, retainers, scope, and profitability, keeping engagements healthy and escalating as required.
• Manage scope and change orders, protecting margin while keeping clients informed and aligned.
• Partner with strategy and creative leadership to ensure the work answers client objectives and reflects the agency's best thinking.
• Guide resourcing, timelines, and prioritization across your account in partnership with delivery leadership on Productive.
• Lead client conversations, presenting work and recommendations with clarity and confidence.
• Review account financials, forecasts, and retainer burn with finance, flagging risks early.
• Track performance against account plans, success metrics and satisfaction goals set with clients and agency leadership.
• Build relationships within client organizations to deepen partnership and enable delivery excellence across program of client work.
• Guide and mentor account team members and raise the bar on client-service craft.
• Support new-business and pitch efforts for prospective work related to your accounts.

Skills

Account leadership

Integrated campaigns

Budget & profitability

Client presentation

Relationship management

Cross-functional collaboration

Tools

Productive

Job description

dotdotdash, part of Omnicom Advertising Group, seeks an Account Director to lead client relationships and drive growth across major programs. You will oversee budgets, scopes, and profitability while coordinating strategy, creative, and delivery leadership to deliver integrated work.

You will mentor account teams, guide resourcing, and ensure client objectives are met with top-tier partner collaboration within a fast-paced, innovation-driven agency.