Senior Account Director – Global FM & Growth Leader

CBRE Group, Inc.; Fremont (CA); In loco; USD 140.000 - 180.000; Tempo pieno

Descrizione del lavoro

CBRE Group, Inc. is seeking a Senior Account Director to lead and develop a high-value client account within Global Workplace Solutions Local.

You will drive financial performance, oversee operations, and coordinate with stakeholders to ensure service excellence across hard and softFM services. You will act as the primary client contact, guide the account team, and steer growth through additional projects while maintaining CBRE’s standards and values.

Mansioni

• Provide leadership, coaching and guidance to the account team to ensure contractual commitments are met and exceeded.
• Identify and execute opportunities for strategic development and organic growth through extra works and projects.
• Act as the single point of contact for overall account operations ensuring contractual compliance.
• Supervise, plan, and coordinate all aspects of operations including PM, reactive maintenance, vendor services, help desk, and extra works.
• Ensure governance regimes exist to meet regulatory, policy and contractual commitments.
• Maintain customer focus and relationships with clients via reviews and reporting.
• Communicate progress and reports to clients, including economic justifications and monthly summaries.
• Drive innovation and thought-leadership on the account with SME engagement.
• Collaborate with operational leaders to develop the business and align with CBRE values.
• Support sales through solution development and client visits; promote DEI objectives.

Descrizione del lavoro

CBRE Group, Inc. is seeking a Senior Account Director to lead and develop a high-value client account within Global Workplace Solutions Local.

You will drive financial performance, oversee operations, and coordinate with stakeholders to ensure service excellence across hard and softFM services. You will act as the primary client contact, guide the account team, and steer growth through additional projects while maintaining CBRE’s standards and values.