Senior Account Director — Client Strategy & Operations

CBRE; Washington (District of Columbia); On-site; USD 160,000 - 190,000; Full time

Job summary

CBRE is seeking a Senior Account Director to oversee a team delivering all client commitments within Global Workplace Solutions Local. This role falls under the Operations Management function and focuses on coordinating staff functions and supporting organizational objectives.

You will supervise staff, manage daily activities, align project requirements, and drive performance against contractual obligations while upholding CBRE RISE values.

Qualifications

• Bachelor's Degree preferred with 5-8 years of relevant experience.
• Experience in staffing, training, development, coaching, mentoring, measuring, appraising, and rewarding performance is preferred.
• Ability to lead the exchange of sensitive information and convey performance expectations.
• Leadership skills to motivate the team to achieve operational targets.
• Strong organizational skills and proficiency with MS Office.

Responsibilities

• Provide formal supervision to employees, monitor training and development, conduct performance evaluations and coaching.
• Coordinate and manage daily team activities, set schedules, assign tasks, cross-train staff, and track deadlines.
• Consult with senior sales professionals to define complex project requirements and develop action plans.
• Obtain and coordinate resources needed to service projects and build strategic operational plans.
• Manage relationships with large and high-profile clients and identify new sales opportunities.

Skills

Leadership

Team supervision

Client relationship

Strategic planning

Education

Bachelor's degree

Tools

Microsoft Office

Job description

CBRE is seeking a Senior Account Director to oversee a team delivering all client commitments within Global Workplace Solutions Local. This role falls under the Operations Management function and focuses on coordinating staff functions and supporting organizational objectives.

You will supervise staff, manage daily activities, align project requirements, and drive performance against contractual obligations while upholding CBRE RISE values.