Senior Access Control & CCTV Technician

K Group Companies; Dayton (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

PTO

VTO

Health insurance

Disability insurance

Dental & vision insurance

401k with company contributions

Profit sharing

Job summary

K Group Companies is seeking a Field Service Technician Level II to support installations in Ohio. You will perform Level I responsibilities and lead teams as needed, configuring and programming devices, commissioning systems, and delivering customer training at a basic operations level.

The role emphasizes leadership, advanced certifications, and hands-on field experience with fire, CCTV, intrusion, and nurse call systems, along with strong IT networking and communication skills.

Qualifications

• Minimum 2 years with a previous construction trade.
• Advance knowledge of electricity (high and/or low voltage).
• Hands-on/field experience from previous work experience.
• Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc).
• Ability to identify and use common low voltage cabling.
• Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing.
• Ability to read architectural drawings.
• Team management/supervisor experience.
• Previous experience completing projects within scope.
• Previous experience with service ticketing processes.
• Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems.
• Excellent communication skills.
• Must have valid US Driver’s license.

Responsibilities

• Execute Level I installer roles and responsibilities following documentation to uphold high installation and service standards.
• Demonstrate organizational skills in handling project and service tickets with prompt updates.
• Understand project scopes and service expectations, taking accountability for assigned tasks and delivering results.
• Assume leadership responsibilities by delegating tasks within the team’s capabilities.
• Mentor Level 1 installers when leading a team and seek feedback for improvement.
• Establish and maintain communication with Project Delivery Coordinators, Project Managers, and customers as needed.
• Showcase expertise with nurse call systems, card access systems, and video surveillance products.
• Pursue ongoing professional development, focusing on leadership and communication skills.
• Perform Factory Authorized Testing (FAT) before installation to ensure quality.
• Configure systems and commission installations to deliver reliable, fully operational solutions.
• Willingly take on additional duties as required by business operations.

Skills

Electrical knowledge

Telecommunication basics

IT networking basics

Team leadership

Driver's license

Service ticketing

Communication skills

Job description

K Group Companies is seeking a Field Service Technician Level II to support installations in Ohio. You will perform Level I responsibilities and lead teams as needed, configuring and programming devices, commissioning systems, and delivering customer training at a basic operations level.

The role emphasizes leadership, advanced certifications, and hands-on field experience with fire, CCTV, intrusion, and nurse call systems, along with strong IT networking and communication skills.