Senior Academic Advisor, Engineering & Student Success

Arizona State University; Arizona; Sur place; USD 52 000 - 59 000; Plein temps

Résumé du poste

Arizona State University is seeking an Academic Success Advisor to support undergraduate and graduate students from their first semester through graduation. The role focuses on building relationships, guiding students through academic requirements, and connecting them with ASU resources using Salesforce case-management strategies.

The position is part of the Ira A. Fulton Schools of Engineering, emphasizing inclusive mentorship, timely degree completion, and engagement through diverse

Qualifications

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training.
• Experience in college level academic advising, including online and campus-based students.
• Evidence of a master's degree in higher education or related area.

Responsabilités

• Provide individual and group academic advising to campus-based undergraduate and graduate students.
• Support students to resolve challenges by referring to ASU services.
• Identify academic options aligning with goals (degree programs, study abroad, internships).
• Provide administrative support related to enrollment, registration, orientation, retention and degree completion.
• Organize ASU and FSE initiatives to recruit, engage and retain FSE students.
• Mentor other advisors or student leaders.
• Take ownership of major projects assigned by leadership.
• Proactively monitor student academic performance and resolve concerns.
• Collaborate to ensure satisfaction with programs and degree progress.

Connaissances

Academic advising

Student information systems

Policy compliance

Collaboration

Communication

Problem solving

Relationship building

Team mentorship

Formation

Bachelor's degree

Master's degree in higher education or related area

Outils

PeopleSoft

DARS

iPOS

Salesforce

Description du poste

Arizona State University is seeking an Academic Success Advisor to support undergraduate and graduate students from their first semester through graduation. The role focuses on building relationships, guiding students through academic requirements, and connecting them with ASU resources using Salesforce case-management strategies.

The position is part of the Ira A. Fulton Schools of Engineering, emphasizing inclusive mentorship, timely degree completion, and engagement through diverse