Hybrid Student Success Advisor

Arizona State University; Phoenix (AZ); Hybrid; USD 51,000 - 58,000; Full time

Benefits offered by this job

Hybrid work after training

Downtown Phoenix campus

Job summary

Arizona State University is seeking an Academic Advisor 1 to provide direct undergraduate student support at the Downtown Phoenix campus and across ASU campuses. You will guide students through degree options, monitor progress, and connect them with tutoring, counseling, and career services.

This role offers hybrid work after training and requires a Bachelor's degree or equivalent and strong communication skills to help students achieve timely degree completion.

Qualifications

• Bachelor's degree; OR an equivalent combination of experience and/or training.
• Experience in higher education advising or student services is preferred.
• Strong communication and interpersonal skills with diverse student populations.
• Ability to use advising technologies and CRM platforms to support student success.

Responsibilities

• Provide 1:1 and group academic advising to undergraduate students.
• Serve as instructor for ASU 101-NU sections.
• Identify students needing escalated support and coordinate with student engagement teams.
• Assist with recruitment and student engagement initiatives.
• Monitor student progress and help plan degree completion paths.
• Utilize eAdvisor, Salesforce, DARS, and other platforms to assist course registration and progress.
• Connect students with tutoring, counseling, and career services.
• Contribute to Edson College activities and events.

Skills

Student advising

Group advising

Communication

Technology platforms

Education

Bachelor's degree or equivalent

Tools

eAdvisor

Salesforce

DARS

Job description

Arizona State University is seeking an Academic Advisor 1 to provide direct undergraduate student support at the Downtown Phoenix campus and across ASU campuses. You will guide students through degree options, monitor progress, and connect them with tutoring, counseling, and career services.

This role offers hybrid work after training and requires a Bachelor's degree or equivalent and strong communication skills to help students achieve timely degree completion.