Academic Success Communications Lead for Teacher Prep

Arizona State University; Tempe (AZ); On-site; USD 52,000 - 58,000; Full time

Job summary

Arizona State University seeks a Senior Academic Success Coordinator in Tempe to lead advising communications for Teacher Preparation, coordinating outreach and ensuring clear guidance for students through enrollment, field experiences, and graduation.

The role oversees crafting plans and campaigns, leveraging data to improve messaging, and maintaining strong relationships across advising, placement, and college partners to support student success.

Qualifications

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Responsibilities

• Provide academic advising to students pursuing teacher certification, including academic planning, program progression, certification readiness, and navigation of university policies and resources.
• Support students across online and in-person programs, providing individualized guidance and helping students identify and navigate barriers to academic progress and success.
• Use direct advising experience, student questions, and emerging trends to identify opportunities to improve communications, outreach, and the overall student experience.
• Lead the planning and coordination of advising communications for undergraduate and graduate Teacher Preparation students across key points in the student journey.
• Develop and maintain communication plans, calendars, workflows, templates, and resources to support timely, accurate, and coordinated student outreach.
• Collaborate closely with advising leaders, Placement Experience Navigators, Career and Workforce Systems, Student Success Systems, faculty, and other college partners to align student-facing communications and outreach.

Skills

Academic advising

Student success

Written communications

Project coordination

Relationship building

Education

Bachelor's degree

Tools

PeopleSoft

Salesforce

Marketing Cloud

Job description

Arizona State University seeks a Senior Academic Success Coordinator in Tempe to lead advising communications for Teacher Preparation, coordinating outreach and ensuring clear guidance for students through enrollment, field experiences, and graduation.

The role oversees crafting plans and campaigns, leveraging data to improve messaging, and maintaining strong relationships across advising, placement, and college partners to support student success.