Senior Academic Advisor

Ladders; United States; A distancia; USD 160.000 - 200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

FSA

DCFSA

HSA

Commuter benefits

PTO & holidays

401(k) match

Culture focused on student success

Descripción de la vacante

Ladders is seeking a Senior Academic Advisor to guide prospective students and families through admissions, converting interest into enrollment while delivering a high-touch student experience. This remote role collaborates with cross-functional teams to align outreach and operations in support of student success.

Location: Remote in the United States. Compensation: $160,000 - $200,000 annually. The role emphasizes relationship-building, data-driven forecasting, and HubSpot CRM utilization.

Formación

• 3–5 years in inbound sales in service or consultative environments.
• Proven track record of exceeding sales targets for premium packages (ACV $5,000+).
• Excellent communication skills for clear and empathetic interaction.
• Strong proficiency with CRM systems, especially HubSpot.
• Comfortable working with data and reporting in Excel or Google Sheets.
• Experience in education or academic consulting sales is a plus.

Responsabilidades

• Lead introductory calls with parents and students to discuss goals and admissions processes.
• Own prospective student relationships from first contact to enrollment.
• Strategically follow up with prospects to address questions and concerns.
• Experiment with new scripts and strategies to enhance conversion rates.
• Close deals across various programs while meeting sales targets.
• Collaborate with marketing, counseling, and finance to align the customer experience.
• Provide feedback to leadership on market trends and competitor offerings.
• Use HubSpot CRM to manage the sales cycle and track performance.
• Forecast enrollments accurately and maintain data integrity.

Conocimientos

Inbound sales

HubSpot CRM

Communication

Excel / Google Sheets

Education sales experience

Herramientas

HubSpot

Descripción del empleo

For our client, we are seeking a Senior Academic Advisor to join the team of a leader in the Education, Government & Non-Profit space.
This role will guide prospective students and their families through an important decision-making process, combining consultative relationship-building with clear, empathetic communication. The position is focused on converting interest into enrollment while delivering a supportive and high-touch student experience. You will work closely with cross-functional partners to align outreach, counseling, and operational efforts in support of student success.

Location: Remote
Compensation: $160,000 - $200,000 annually

Responsibilities

• Lead introductory calls with parents and students to discuss goals and admissions processes
• Own prospective student relationships from first contact to enrollment
• Strategically follow up with prospects to address questions and concerns
• Experiment with new scripts and strategies to enhance conversion rates
• Close deals across various programs while meeting sales targets
• Collaborate with marketing, counseling, and finance to align the customer experience
• Provide feedback to leadership on market trends and competitor offerings
• Use HubSpot CRM to manage the sales cycle and track performance
• Forecast enrollments accurately and maintain data integrity

Qualifications

• 3-5 years in inbound sales within a service-oriented or consultative environment
• Track record of exceeding sales targets for premium service packages with ACV of $5,000+
• Excellent communication skills for clear and empathetic interaction
• Strong proficiency in CRM systems, especially HubSpot
• Comfortable working with data and reporting in Excel or Google Sheets
• Experience in education or academic consulting sales is a plus

Benefits

• 100% employer-paid health, dental, and vision insurance plans
• Pre-tax benefits including FSA, DCFSA, HSA, and commuter plans
• Flexible paid time off (PTO) and paid holidays
• 401(k) with company match
• Mission-driven team culture focused on enhancing student success

Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification - your background could be exactly what this team needs.