Senior 911 Dispatcher – Emergency Communications

North Texas Emergency Communication Center; Carrollton (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

North Texas Emergency Communication Center in Carrollton, TX is seeking an experienced 911 dispatcher. This full‑time position requires TCOLE certification and offers lateral pay based on experience up to Step 3.

Applicants should be able to work in a fast‑paced call center environment and handle high volumes with calm, professional communication. The role involves office‑based work in the Main Office, with a focus on accurate data entry, radio and phone coordination, and public safety

Qualifications

• Experienced TCOLE 911 dispatchers only

Job description

North Texas Emergency Communication Center in Carrollton, TX is seeking an experienced 911 dispatcher. This full‑time position requires TCOLE certification and offers lateral pay based on experience up to Step 3.

Applicants should be able to work in a fast‑paced call center environment and handle high volumes with calm, professional communication. The role involves office‑based work in the Main Office, with a focus on accurate data entry, radio and phone coordination, and public safety