Semiconductor Equipment Field Service Specialist

Ebara Technologies - USA; Fremont (CA); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

EBARA is seeking a Semiconductor Equipment Field Service Specialist to perform preventive maintenance and repairs on complex tools at customer sites and service centers. You will lead installations, start-ups, and phase-one CMP activities, diagnosing issues from manuals and checklists.

Ideal candidates have 2+ years in service with semiconductor equipment, strong documentation skills, and the ability to train junior technicians. A valid driver’s license is required for off-site visits.

Formación

• AA/BS in Electronics or Engineering or equivalent hands-on experience.
• 2+ years of service experience, ideally with semiconductor capital equipment.
• Working knowledge of mechanical systems and vacuum technology.
• Proficient in MS Office and accurate documentation.
• Valid driver's license and clean driving record.

Responsabilidades

• Execute contracted preventive maintenance and unscheduled repairs on semiconductor tools at customer sites and in the service center.
• Perform installations and start-ups, including phase-one CMP activities prior to power-on.
• Diagnose mechanical, hardware, software, and system faults using maintenance protocols and checklists.
• Document PMs, downtime, issues, and on-site time with precision; operate customer systems.
• Order parts and escalate design or reliability concerns to engineering.
• Serve as a primary technical contact for customers and mentor Field Service Technicians.
• Assist with service center operations and support field sites as needed.

Conocimientos

Mechanical systems knowledge

Semiconductor vacuum technology

Microsoft Office

Written communication

Teamwork

Verbal communication

Valid driver's license

Educación

AA/BS in Electronics or Engineering

Herramientas

Microsoft Office

Schematic reading

Descripción del empleo

Semiconductor Equipment Field Service SpecialistSchedule: Full-time, Monday–Friday, 5:30 AM–1:30 PM (day shift)Picture your morning at a leading-edge semiconductor fab. At 5:30 AM, you badge in, review the overnight logs, and queue up a set of preventive maintenance tasks on complex capital equipment. By mid-morning, you’re deep into root-cause analysis—interpreting operation manuals, running checklists, and isolating a software interlock that halted production on a CMP tool. Before lunch, you’ve documented your actions in the customer’s system, ordered a critical spare, and flagged a potential design concern to engineering. The afternoon wraps with a consumable change, an installation activity (dock/level and interconnection) on a new module pre–power-on, and mentoring a junior technician through a structured troubleshooting protocol.What you will doExecute contracted preventive maintenance and unscheduled repairs on semiconductor tools at customer sites and in the service center.Perform installations and start-ups, including phase-one CMP activities (dock/level and interconnection) prior to power-on.Diagnose mechanical, hardware, software, and system faults using maintenance protocols and checklists; interpret operation manuals to pinpoint root causes.Document PMs, downtime, issues, and on-site time with precision; operate and navigate customer systems proficiently.Order and expedite replacement parts; notify customers and management when replacements are required.Identify and escalate design or reliability issues to engineering and management for resolution.Serve as a primary technical contact for customers on operational and maintenance questions.Guide field technicians and field service engineers; train and mentor Field Service Technicians I–III.Act as lead when the FS Lead is unavailable and as a technical contributor when technical support engineers are absent.Assist with service center operations and provide support to other customer sites as needed.Prepare reports analyzing product failure trends and serviceability issues.Complete required Finesse training related to proper parts usage and transactions.Comply with EBARA safety policies, complete all required safety training, and maintain a clean, safe workspace aligned with customer and EBARA standards.Perform other duties as assigned.Background we valueAA/BS in Electronics or Engineering—or equivalent hands-on experience from semiconductor, HVAC, automotive, industrial maintenance, military, or other electromechanical fields. Veterans encouraged to apply.2+ years of service experience, ideally with semiconductor or related capital equipment.Working knowledge of mechanical systems, semiconductor and/or vacuum technology, and Microsoft Office.Good driving record verification may be required when servicing offsite customers.Strong teamwork, clear written documentation, and confident verbal communication.Core abilitiesOperate all machinery/equipment necessary to perform essential functions.Excel in a demanding, dynamic, and cross-cultural environment.Perform duties safely without posing a direct threat to self, others, or property.Adhere to EBARA policies, including attendance and punctuality requirements.Technical domains you’ll touchHVAC/R, HVAC service/installation/maintenance/troubleshooting/repair120/208/240/480 VAC and high-voltage systemsElectrical troubleshooting, relay testing, schematic readingPneumatics troubleshooting; hydraulics—systems and componentsEquipment installation and wiring; repair and maintenance; diagnostics and troubleshootingHeavy material handling; lift truck repair and maintenanceLockout/Tagout (LOTO); workplace safety and EHS managementAutomotive manufacturing, repair, and service systems; machine safety inspectionsApply nowReady to take the next step into high-tech semiconductor service? Submit your application here.