SEM Consultant

COOLSOFT; Lansing (MI); Hybrid; USD 70,000 - 88,000; Full time

Job summary

COOLSOFT in Lansing, MI seeks a SEM Consultant to support the State of Michigan Project Management Office. You will coordinate projects, manage schedules and budgets, monitor risk and issues, and ensure clear communications across project teams implementing Call Center Solutions.

The role requires collaboration with Project Managers and MiECC leadership within the SUITE PMM and SEM framework, with hybrid in-person/remote work and 2–3 days onsite.

Qualifications

• Experience coordinating IT projects with diverse teams.
• Ability to prepare and present project information to varied audiences.
• Familiarity with PMM and SEM methodologies is a plus.

Responsibilities

• Assist Project Managers with schedules, budgets, and resource plans.
• Monitor progress and communicate status to stakeholders.
• Ensure adherence to PMM and SEM processes and templates.
• Develop and maintain key PM artifacts: charter, plan, status reports.
• Support change management and risk/issue management activities.

Skills

Project Coordinator

Risk And Issue Management

SEM

Education

Associates Degree

Job description

SEM Consultant

(Jobs in Lansing, MI)

Requirement id 159428

Job title Consultant

Job location in Lansing, MI

Skills required Project Coordinator, Associates Degree, Risk And Issue Management, SEM

Open Date 28-Oct-2026

Close Date

Job type Contract

Duration 10 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Consultant: Project Coordinator, Associates Degree, Risk And Issue Management, SEM

Start date : 11/30/2026

End Date : 09/30/2027

Submission deadline :11/2/2026 10:00:00 AM

Client Info : EPMO

Note:

• Interview Process: 1st round interviews will be conducted virtually. 2nd round interview will be conducted in-Person.
• Candidates should join from a laptop and be prepared to share their screen if requested. A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of virtual interview to validate candidate
• Hybrid Work Schedule: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.
• Local candidates: Must reside within 90-miles of Lansing, MI at the time of submission.

Description:

This position is for a Project Coordinator to assist the State of Michigan Project Management Office supporting the Center for Shared Solutions Call Center Support division. This role, as part of the DTMB Enterprise Portfolio Management Office (EPMO), works closely with Project Managers and MiECC leadership in the successful delivery of Call Center Solutions.

The candidate must be comfortable working in a fast paced, multi-project deployment environment supporting other Project Managers in a hybrid workforce (combination of on-site and remote work) Applicants should possess exceptional communication and follow up skills along with experience in formal IT project management practices. This position requires the Project Coordinator to be working in person at the office for 2-3 days a week and the other days can be worked remotely.

Basic Duties – Assist Project Managers with the following:

• Utilize the State of Michigans Project Portfolio Management Tool (Clarity) to prepare project schedules, assign resources and manage budgets.
• Prepare information for presentations geared to various audiences ranging from executives, managers, and project team members.
• Accountable for monitoring, controlling, and communicating project progress by actively managing the cost, schedule, scope, resources, quality, and risks.
• Accountable and responsible for clear, timely, and accurate communications with stakeholders, particularly the project sponsors, project team members, and project managers Responsible for providing leadership and fostering collaborative participation between the technical and business teams by obtaining consensus and gaining commitment.
• Responsible for working with the project team members to develop and maintain the following key SUITE Project Management Methodology (PMM) deliverables throughout the project lifecycle:
• Project Charter - Project Schedule – Project Budget - Communication Plan - Project Status Report - Risk and Issue Management Plans - Change Requests - Project Closedown Summary
• Responsible for ensuring the project adheres to the SUITE PMM and System Engineering Methodology (SEM), including appropriate and timely transitions through the stages and phases of the project lifecycle.
• Responsible for facilitating and enforcing the Change Management process (Change Requests) when the project deviates from the approved scope, schedule, or budget. This includes ensuring all Change Requests have appropriate approval before action is taken or information is updated.
• Responsible for creating project Corrective Action Plans (CAP) when necessary for projects in yellow or red status.
• Responsible for understanding the project benefits and the impact of change requests to the benefits business cases. Responsible for ensuring related project artifacts are updated accordingly.

Prior experience with Call Center Technologies and Call Center Support is preferred.

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159428 while calling.

EOE Protected Veterans/Disability