Project Coordinator

I O DATASPHERE; Lansing (MI); Hybrid; USD 65,000 - 75,000; Full time

Job summary

IO Datasphere, Inc. in Lansing, MI, seeks a Project Coordinator to support the delivery of Call Center Solutions alongside project managers and leadership.

This role involves coordinating schedules, budgets, risks, and communications. It requires hybrid onsite work two days per week, with local residency within 90 miles of Lansing. The contract is 1 year and candidates must be W2; C2C is not offered.

Qualifications

• Must be comfortable working in a fast paced, multi-project deployment environment supporting other Project Managers in a hybrid workforce (combination of on-site and remote work).
• Possess exceptional communication and follow up skills along with experience in formal IT project management practices.

Responsibilities

• Prepare project schedules, allocate resources, and manage budgets using Clarity (State of Michigan's Project Portfolio Management Tool).
• Prepare information for presentations for executives, managers, and project team members.
• Monitor, control, and communicate project progress by actively managing cost, schedule, scope, resources, quality, and risks.
• Ensure clear, timely communications with stakeholders, sponsors, and project team; foster collaboration between technical and business teams.
• Develop and maintain key deliverables: Project Charter, Schedule, Budget, Communication Plan, Status Report, Risk/Issue Management Plans, Change Requests, and Closeout Summary.
• Ensure adherence to PMM and SEM methodologies, including proper transitions through project lifecycle stages.
• Facilitate and enforce Change Management processes (Change Requests) with approvals before action or updates.
• Create Corrective Action Plans for yellow or red status projects.
• Understand benefits and impact of changes; update related artifacts accordingly.

Skills

Project coordination

Call center technology

Job description

Location Lansing, MI

Duration 1 year

Due Date 10/30/2026

C2C Possible No, W2 only

Interview Method 1st round-webcam, 2nd round-onsite

NOTE: Local candidates only. Must reside within 90-miles of Lansing, MI at the time of submission. Relocation not allowed. Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. We can accept H1b, H4, TN and other valid work visas for IT. However we cannot accept OPT or CPT visas at this time.

Description:

Our client is looking for a Project Coordinator to assist and support with current systems. This role works closely with Project Managers and leadership in the successful delivery of Call Center Solutions.

Tasks

• Utilize the State of Michigan's Project Portfolio Management Tool (Clarity) to prepare project schedules, assign resources and manage budgets.
• Prepare information for presentations geared to various audiences ranging from executives, managers, and project team members.
• Accountable for monitoring, controlling, and communicating project progress by actively managing the cost, schedule, scope, resources, quality, and risks.
• Accountable and responsible for clear, timely, and accurate communications with stakeholders, particularly the project sponsors, project team members, and project managers Responsible for providing leadership and fostering collaborative participation between the technical and business teams by obtaining consensus and gaining commitment.

Responsible for working with the project team members to develop and maintain the following key deliverables throughout the project lifecycle:

• Project Charter - Project Schedule - Project Budget - Communication Plan - Project Status Report - Risk and Issue Management Plans - Change Requests - Project Closedown Summary
• Responsible for ensuring the project adheres to the PMM and System Engineering Methodology (SEM), including appropriate and timely transitions through the stages and phases of the project lifecycle.
• Responsible for facilitating and enforcing the Change Management process (Change Requests) when the project deviates from the approved scope, schedule, or budget. This includes ensuring all Change Requests have appropriate approval before action is taken or information is updated.
• Responsible for creating project Corrective Action Plans (CAP) when necessary for projects in yellow or red status.
• Responsible for understanding the project benefits and the impact of change requests to the benefits business cases. Responsible for ensuring related project artifacts are updated accordingly.

Knowledge, Skills and Abilities Required:

• Must be comfortable working in a fast paced, multi-project deployment environment supporting other Project Managers in a hybrid workforce (combination of on-site and remote work)
• Possess exceptional communication and follow up skills along with experience in formal IT project management practices.

Skills Required

• 2+ years - Experience working as a Project Coordinator.
• Experience working with Call Center Technologies and Call Center Support.