Selling Supervisor

The Webster; Miami Beach (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

The Webster in Miami Beach is seeking a Selling Supervisor to drive sales, deliver exceptional customer service, and model company policy across the store. This role focuses on achieving targets while maintaining visual standards and a high level of product knowledge.

Candidates should have at least 2 years of specialty retail experience and will lead a team, train staff on registers and stock procedures, and collaborate with management on risk and loss prevention.

Qualifications

• Minimum 2 years specialty retail experience.

Responsibilities

• Meet personal and store sales goals
• Develop personal sales techniques and assist in the development of associates' sales techniques to maximize sales
• Utilize elevated levels of sales and service to maximize sales performance
• Demonstrate and in-depth knowledge of the merchandise
• Ensure all sales related polices and procedures are maintained
• Maintain a keen interest in the fashion industry and market trends.
• Collaborate with Management in areas of risk management, loss prevention, cash control, and inventory management.
• Assist in the training of sales staff in all areas of register usage and maintenance.
• Assist in all areas of stock, shipping, receiving protocols and policies
• Ensures the selling floor is neat, organized, stocked, and reflects the correct visual image at all times
• Assist in the implementation and maintenance of all merchandising / visual directives
• Identify product concerns in a timely manner
• Minimum 2 years specialty retail experience
• Ability to work varied hours, nights and weekends to support the business needs.
• Maintain store, employee area, stockroom and bathroom to Company standards.
• Assist in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies
• Maintain standards of cleanliness and organization
• Actively contribute and support in non-selling activities and loss prevention initiatives
• Replenish stock and maintain high standards of merchandise and product presentation
• Maintain your designated 'area of responsibility'
• Additional responsibilities may be assigned at the discretion of leadership.

Job description

Selling Supervisors play a key role in ensuring sales goals are consistently met, a customer experience is priority and service standards are executed according to company guidelines. In addition to being a highly productive sales driver, this person will act as an extension of the management team as a leader and role model to all sales associates when it comes to service standards and adherence to company policy

• Meet personal and store sales goals


• Continue to develop personal sales techniques and assist in the development of associates' sales techniques to maximize sales


• Utilize elevated levels of sales and service to maximize sales performance


• Demonstrate and in-depth knowledge of the merchandise


• Ensure all sales related polices and procedures are maintained


• Maintain a keen interest in the fashion industry and market trends.

Operations

• Collaborate with Management in areas of risk management, loss prevention, cash control, and inventory management.


• Assist in the training of sales staff in all areas of register usage and maintenance.


• Assist in all areas of stock, shipping, receiving protocols and policies


• Ensures the selling floor is neat, organized, stocked, and reflects the correct visual image at all times


• Assist in the implementation and maintenance of all merchandising / visual directives


• Identify product concerns in a timely manner


• Minimum 2 years specialty retail experience


• Ability to work varied hours, nights, days and weekends to support the business needs.

Back of House

• Maintain store, employee area, stockroom and bathroom to Company standards.


• Assist in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies


• Maintain standards of cleanliness and organization


• Actively contribute and support in non-selling activities and loss prevention initiatives


• Replenish stock and maintain high standards of merchandise and product presentation


• Maintain your designated 'area of responsibility'

Additional responsibilities may be assigned at the discretion of leadership.