Self-Storage Store Manager — Growth & Bonuses

Urban Self Storage, Inc.; Acworth (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

HRA allowance

Paid time off

Mileage reimbursement

Independent work environment

Growth opportunities

Job summary

Urban Self Storage, Inc. is seeking a Store Manager for a full-time role with a Tuesday–Saturday, ~40-hour workweek in Acworth, GA. You will lead daily operations, manage a team, handle customer accounts, and drive referrals with local communities.

The position emphasizes service quality, safety, and KPI-driven performance. Qualifications include strong communication, attention to detail, and leadership with flexibility for weekends and holidays as needed.

Qualifications

• Must have customer-focused attitude and strong attention to detail.

Responsibilities

• Manage day-to-day operations of a self-storage facility.
• Organize and delegate tasks to team members; coordinate with vendors for repairs.
• Build relationships with local apartment communities for referrals.
• Handle customer accounts, delinquency actions, and rental processes.
• Maintain deposits, cash counts, and petty cash; ensure timely communications.
• Conduct property walks and security checks; meet KPIs for occupancy and budget.
• Deliver exceptional customer service in every interaction.
• Collaborate with leadership to improve operations and goals.

Skills

Customer service

Leadership

Communication

Weekend availability

Tech-savvy

Driver's license

Team coordination

Problem solving

Data entry

Office software

Tools

Property management software

Microsoft Office

Gmail/Google Sheets

Job description

Urban Self Storage, Inc. is seeking a Store Manager for a full-time role with a Tuesday–Saturday, ~40-hour workweek in Acworth, GA. You will lead daily operations, manage a team, handle customer accounts, and drive referrals with local communities.

The position emphasizes service quality, safety, and KPI-driven performance. Qualifications include strong communication, attention to detail, and leadership with flexibility for weekends and holidays as needed.