Self-Storage Store Associate – Daytime Shifts & Growth

CubeSmart; Norwalk (CT); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Health Savings Account contribution

Affordable medical plans

Paid Time Off

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district, combining customer service and property maintenance responsibilities. You will develop relationships, perform daily operational tasks, and assist customers with leasing, payments, and unit showings.

The role emphasizes daytime hours with potential Sunday off, competitive pay from day one, and benefits including health plans and 401(k) options.

Qualifications

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse customer base.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance.

Responsibilities

• Develop customer relationships by identifying self-storage needs and providing solutions.
• Interact face-to-face with customers, delivering excellent service and building rapport.
• Meet monthly sales goals and metrics.
• Walk the property to perform daily tasks including lock checks and unit showings.
• Rent storage units, sell store merchandise, manage the leasing process, process payments via POS, and handle deposits.

Skills

Positive attitude

Customer service

Operational focus

MS Office

Saturday availability

Driver's license & car

Tools

POS System

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district, combining customer service and property maintenance responsibilities. You will develop relationships, perform daily operational tasks, and assist customers with leasing, payments, and unit showings.

The role emphasizes daytime hours with potential Sunday off, competitive pay from day one, and benefits including health plans and 401(k) options.