Store Operations Associate - Daytime Hours & Growth

CubeSmart; Shreveport (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

CubeSmart Self-Storage in the United States is seeking a Store Operations Associate to manage stores within your district, delivering strong customer service and daily operations.

You will interact with customers, rent storage units, process payments using POS, and perform routine maintenance. The role emphasizes daytime hours with potential Sunday requirements and opportunities for growth within the company.

We offer competitive pay from day one and benefits, plus PTO and a 401(k) match.

Qualifications

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS office products.
• You must have the ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.
• Some locations may require Sunday hours.

Responsibilities

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Job description

CubeSmart Self-Storage in the United States is seeking a Store Operations Associate to manage stores within your district, delivering strong customer service and daily operations.

You will interact with customers, rent storage units, process payments using POS, and perform routine maintenance. The role emphasizes daytime hours with potential Sunday requirements and opportunities for growth within the company.

We offer competitive pay from day one and benefits, plus PTO and a 401(k) match.