Self-Storage Relief Manager: Growth, Training & Impact

Universal Storage Group; South Carolina; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance with Company Contrib

Dental Insurance

Vision Insurance

Short-Term Disability & Long-Term DI

Supplemental Insurance Options

Employee Assistance Program

Up to 120 hours PTO annually

401k with company match

Paid Holidays

Job summary

AAA Storage City is seeking a Relief Manager to join Universal Storage Group's portfolio in South Carolina. The role involves leading store operations, guiding staff, and delivering world-class customer service in a fast-paced self-storage environment.

You will handle rentals, paperwork, payments, and periodic marketing activities while ensuring clean, presentable facilities and compliance with procedures. Competitive benefits and growth opportunities are offered.

Qualifications

• Valid Driver’s License
• Background Check
• Drug Screen
• Attitude and Aptitude Testing

Responsibilities

• Greeting customers at facility with a smile and a handshake
• Helping customers determine the best size unit before each rental
• Completing all paperwork correctly for each rental
• Completing scheduled facility Walk Thru and Lock checks
• Posting payments received the day of receipt
• Tracking and following up on past due accounts
• Record keeping of customer records and notes
• Making daily bank deposits and posting receipts
• Monthly marketing across calls, visits, emails and social media
• Maintaining merchandise for customer purchases
• Cleaning vacant units to rentable condition
• Ensuring grounds, office and bathrooms are clean and presentable

Skills

Customer service

Sales

Operations

Cash handling

Organization

Job description

AAA Storage City is seeking a Relief Manager to join Universal Storage Group's portfolio in South Carolina. The role involves leading store operations, guiding staff, and delivering world-class customer service in a fast-paced self-storage environment.

You will handle rentals, paperwork, payments, and periodic marketing activities while ensuring clean, presentable facilities and compliance with procedures. Competitive benefits and growth opportunities are offered.