Full Time Self Storage Associate

The Mini Storage Center; Charlotte (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare

Dental insurance

Vision insurance

9 holidays PTO

16 days PTO

Job summary

The Mini Storage Center is seeking a Relief Property Manager to oversee operations across four Charlotte, NC properties. This role emphasizes strong customer service, leasing, payments, and coordinating on-site duties while ensuring smooth daily operations.

Responsibilities include on-site customer interactions, basic admin tasks, and maintaining an orderly property environment, with a need for reliable transportation and travel among locations. Benefits include healthcare and PTO.”

Qualifications

• Customer service experience, preferably as a manager or assistant manager in property management, retail, or hospitality.
• Must have a positive attitude and be honest.
• Basic computer knowledge, such as typing, emailing, printing; Google Workspace is a plus.

Responsibilities

• Leasing and payment processing for customers.
• Merchandise sales and collections.
• Email and phone correspondence with customers.
• Light cleaning and administrative office functions, primarily on the computer.
• Interface with the public face to face, by computer, and by phone; demonstrate excellent customer service.

Skills

Customer service

Positive attitude

Honesty

Communication

Tools

Google Workspace

Job description

The Mini Storage Center is a self storage management company based in Charlotte, NC and operating in the North and South Carolina. We pride ourselves on providing the highest level of customer service in the industry by hiring exceptional managers, leveraging innovative technology, and fostering a workplace where all team members are valued, respected, and treated like family. This philosophy is the foundation of our company.

Job Description

The Relief Property manager is expected to perform the following duties while on site: leasing, payment processing, merchandise sales, collections, email and phone correspondence with customers, light cleaning and administrative office functions, primarily on the computer. He or she will interface with the public face to face, by computer, and by phone. The Relief Property Manager is expected to demonstrate excellent customer service.

The Relief Property Manager must have reliable transportation and be willing and able to travel to our four properties in Charlotte, NC. The Relief Property Manager is expected to work five days a week.

Our standard office hours are:

• M-F: 8:30am - 5:30pm
• Sat: 8:30am - 3pm
• Sun: Closed

The Relief Property Manager position is eligible for the company employee benefits package, which includes healthcare, dental and vision insurance, 9 days of paid time off for holidays, and 16 additional days of general paid time off for the year.

Qualifications

• Customer Service experience, preferably as a manager or assistant managerin property management, retail, or hospitality
• Must have a positive attitude and be honest
• Basic computer knowledge, such as typing, emailing, printing, etc is required. More advanced knowledge including familiarity with Google Workspace is a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Physical Requirements

Job consists ofvarying physical demands and exposure to seasonal weather conditions.

Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.

Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.