Self-Storage Operations Leader | General Manager

Prime Storage; Medford (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Short-term disability

Long-term disability insurance

401(k) with company match

Paid time off

Job summary

Prime Group Holdings is seeking a General Manager for Prime Storage Group in the New York area to oversee daily self-storage operations, drive occupancy, and manage customer-facing activities.

The role emphasizes outstanding customer service, sales-driven initiatives, and coordination of maintenance, security, and merchandising across multiple locations. Travel may be required, and a strong team-player attitude is essential.

Qualifications

• 2-4 years in a fast-paced customer-facing role with indirect P&L exposure
• HS diploma or GED required
• Excellent interpersonal and communication skills
• Ability to learn new applications and POS systems
• Physically able to perform maintenance tasks and lift 50lbs
• Willingness to travel and work at multiple locations

Responsibilities

• Deliver excellent customer interactions in person and over the phone to meet tenants' needs
• Generate sales and maintain high occupancy through advertising and customer relations
• Manage daily operations including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations and tenant communications with compassion
• Maintain curb appeal by keeping the facility clean, safe, and secure, and perform minor maintenance

Skills

Interpersonal comms

Customer service

Sales skills

Tech savvy

Microsoft Outlook

POS systems

Lifting 50lbs

Driver's license

Education

High School Diploma or GED

Tools

Microsoft Outlook

Job description

Prime Group Holdings is seeking a General Manager for Prime Storage Group in the New York area to oversee daily self-storage operations, drive occupancy, and manage customer-facing activities.

The role emphasizes outstanding customer service, sales-driven initiatives, and coordination of maintenance, security, and merchandising across multiple locations. Travel may be required, and a strong team-player attitude is essential.